Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for orders, both in the drive-thru and lobby.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Staff Attitude
Numerous customers experienced rude or unhelpful behavior from staff, particularly at the drive-thru.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold items and poor preparation.
Management Issues
Customers noted poor management practices, including lack of communication and inadequate staffing.
YF
yteshe fletcher
Feb 19, 2026
1.0
This location frustrates me so bad! They literally act like they are sonic and park every single car! You can order a sprite and they will ask you to park in delivery spot while they make it. Save your time and just go to the one in gleenpool
JE
Janie Evans
Feb 16, 2026
1.0
Every time we visit this McDonalds it gets worse. If could rate the “service” a zero, I would. Here are just 2 examples of the incompetency and disrespect of the employees.
1. Today when we pulled into the drive through the person taking our order was a blonde male with a mustache (we saw him making faces at us when we drove off). As he was taking our order he was talking in a high pitched voice and giggling. He was being so ridiculous that he couldn’t get our simple order right. We got so frustrated that we gave up and drove away. This is when we saw him in the pay window making faces at us clearly not worried that he had run off a customer.
2. Once we stopped to order large fries. When we ordered them from the drive through we were told “we are out of fries”. So we said, “ok nevermind”. They replied, “we can get you a small fry”.
I’m not sure who is doing the hiring or managing of this McDonalds but after multiple experiences like this, we will not be going back.
RS
Red Dirt Treasure Shootout
Feb 13, 2026
3.0
50% of the time, my order is made wrong, taken wrong, or something is left out
SA
S A
Feb 13, 2026
1.0
Bathrooms were nasty, standing water on the floor. Decided not to eat.
KS
Key Smith
Feb 9, 2026
1.0
This experience has solidified my decision to never eat at McDonald's again. I ordered 10 nuggets and got 6. Also, the McDoubles we're cold. I'm starting to notice a trend. If you go to most McDonald's overnight, the food is far worse for some odd reason.