McDonald's

3.4
1382 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
605 W Main, Jenks, OK
74037, United States

Hours

Reviews

3.4
1,382 reviews
5 stars
455
4 stars
266
3 stars
275
2 stars
111
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of responsiveness.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food, indicating a consistent problem with order fulfillment.

Food Quality

Several reviews mentioned that the food was often cold, stale, or not prepared correctly, leading to dissatisfaction with the overall dining experience.

Management Issues

Customers frequently noted unprofessional behavior from management, including rude interactions and poor handling of customer complaints.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty drink areas and lack of soap in restrooms.
  • BT
    Braylon Taylor
    1 day ago
    1.0
    I ordered too five dollar meals and and they forgot my chicken nuggets , and I went back , and they gave me one 4 piece, and didn't get my sauce and I got it a mcnugget , was only two in it and Basically out of all soda and tea and the ice cream machine was down
  • NS
    Nikki Selby
    4 days ago
    1.0
    Just went up there and ordered a hotcake breakfast….does anyone see what’s missing? The most important part of the breakfast is missing. I’ve called several times and nobody is answering the phone. This is really irritating the lady handing out the food was rushing and even got mad 😡 when i was like no I had orange juice not a Coke. And we just got home and this is what I found. If I wanted a sausage, biscuit and egg without a pancake I’d had ordered that.
  • BL
    Brandy Lynn
    Dec 27, 2025
    1.0
    My bestie went thru the drive thru on Christmas night we both ordered in app and paid. Got to the intercom gave our codes and she was told they are out of fries can we sub? Sure apple pie ok. We waited in line over an hour only to get to the pick up window to a very rude person telling us I don’t have ur order, it didn’t process, didn’t come thru to her screen besides I have no fries, no apple pies, no sweet tea and no cookies-that was our order, she was rude enuff we finally left she wud do nothing and said we wud get refunded-never got our refund. Terrible window service
  • RS
    Ricardo Saldivar
    Dec 26, 2025
    1.0
    El personal no le importa el cliente solo son buenos para cobrar y punto . Les dije tres veces que ocupaba ketchup y no me dieron ni una sola y aparte. Pedí 4 pieces de pollo y solo llego 3. Muy mal servicio la verdad.Y todavía me querían dar 2 kids meals qué no eran míos. Trabajan dormidos qué incompentes
  • RR
    Rebekah Robinson
    Dec 25, 2025
    1.0
    1st let me say I appreciate you being open on Christmas. However if your going to be open then you should still prepare orders correctly. My sons whole order was left out and my oatmeal was cold and had literally 2 bites and no toppings. I tried calling for like 30 minutes and no answer. I was actually picked up and hung up on twice. I understand it is busy but you should also have some way of customers letting you know they did not get items.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's in Jenks, OK?

McDonald's in Jenks, OK operates 24 hours a day, every day of the week, including Monday through Sunday.

Is the drive-through at McDonald's Jenks open all day?

Yes, the drive-through service at McDonald's Jenks is open 24/7, seven days a week.