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Arby's

3.8
(399 reviews)

Business Details

520 W Main St, Jenks, OK
74037, United States
(918) 299-3720

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
520 W Main St, Jenks, OK
74037, United States

Hours

Reviews

3.8
399 reviews
5 stars
174
4 stars
108
3 stars
44
2 stars
27
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or inattentive staff, with several instances of poor customer service experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

There were numerous complaints about the food being cold, poorly prepared, or not meeting expectations, particularly regarding portion sizes.

Cleanliness

Some customers praised the cleanliness of the location, while others noted unsanitary conditions and poor food handling.

Staff Performance

While some employees received positive mentions for their friendliness and efficiency, others were criticized for being unprofessional and unhelpful.
  • KP
    Kevin Platt
    Feb 5, 2026
    2.0
    Gal at the drive thru window couldn't remember which drink was which, of the 2... Then gave me Arbys sauce instead of Horsey Sauce... And when they finally handed us our food the Large Curls fries(2) were barely full enough to fill one large carton. SMH, do better. I realize it's fast food. But it's fast food at least get the most basic things correct. Aadcdnggajeb DT348
  • LH
    Leroy Hunter
    Dec 3, 2025
    5.0
    Great little Arby’s clean space and good food. The real star is the guy working the front counter Lawerence. Quick to smile easy to laugh nice break on a cold day. Wish there was a Lawrence everywhere.
  • MS
    madison spitler
    Nov 5, 2025
    1.0
    Extremely rude employees working here. If someone orders a large order, make sure your mic is off before you start talking about it and the customer with your other coworkers. Extremely rude! y'all do better, seriously.
  • JF
    John Frederick
    Oct 26, 2025
    5.0
    Lobby was empty, mostly drive thru, was busy
  • MB
    Meridith Blanton
    Oct 14, 2025
    1.0
    Whoever owns this location might want to look check their cameras. Your staff is absolutely not doing their job and you’re paying them to lose business. Waited in the drive thru for a while with no answer. Drove around and there was a car waiting. Waited a good bit and finally backed out of the drive thru and saw the staff just hanging out in the front of house.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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