Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times for their orders, often requiring them to park and wait for food.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh items while others complained about cold, old, or poorly assembled food.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty dining areas and bathrooms.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and poor management.
JB
Janet Bruckner
Feb 14, 2026
1.0
Crazy. Had to pull in to reserved parking to wait on drinks . Then brought out one drink but not the other. Ugh. So had to wait on that. Apparently they need new management or more help.
DT
david tracy
Feb 7, 2026
4.0
It's McDonald's, I did the drive-thru, if you've never heard of McDonald's, it's not the restaurant for you!
NN
Noe
Jan 15, 2026
4.0
Excellent service and a warm atmosphere
AM
April McClure
Dec 23, 2025
4.0
Large portions, friendly atmosphere good food, onion rings were excellent.
JB
john Brauer
Dec 17, 2025
1.0
I came through today and ordered my meal and a Coke. When I went through the drive through she said “ and here is your Diet Coke” I said “I ordered a regular coke” and she replied “it says Diet Coke “. I said “but I said Coke “. Then another lady who was leaning in said “sir it says Diet Coke “ and I said “ I don’t care what it says. I absolutely ordered a regular coke “. The Second lady said “if you pull forward I’ll bring it out to you.”. The machine is right there like every other McDonalds. I waited because I wanted it but threw it away because I figured the only reason they didn’t just make it was so they could mess with it. How unnecessary can you possibly be? The cost of fast food has skyrocketed while the service has also. Unfortunately, in the wrong direction.