Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some stating it took over 20 minutes to receive their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
While some customers enjoyed the food, others complained about cold, old, or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Several customers noted that the restaurant was clean, but others reported unsanitary conditions, particularly in the bathrooms and food preparation areas.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others reported rudeness and poor management.
AM
April McClure
Dec 23, 2025
4.0
Large portions, friendly atmosphere good food, onion rings were excellent.
JB
john Brauer
Dec 17, 2025
1.0
I came through today and ordered my meal and a Coke. When I went through the drive through she said “ and here is your Diet Coke” I said “I ordered a regular coke” and she replied “it says Diet Coke “. I said “but I said Coke “. Then another lady who was leaning in said “sir it says Diet Coke “ and I said “ I don’t care what it says. I absolutely ordered a regular coke “. The Second lady said “if you pull forward I’ll bring it out to you.”. The machine is right there like every other McDonalds. I waited because I wanted it but threw it away because I figured the only reason they didn’t just make it was so they could mess with it. How unnecessary can you possibly be? The cost of fast food has skyrocketed while the service has also. Unfortunately, in the wrong direction.
CW
Carla Wilson
Dec 15, 2025
1.0
Sloppiness...almost looked liked i was supposed to assemble the food
Was a long wait time. Why is it called fast food.
JC
Justin Cannon
Nov 24, 2025
1.0
Came though this morning for coke and a sausage biscuit. They ddtn have coke Soni got a Dr pepper. Paid , and when I pulled up to the window they asked me to pull forward and wait. There was nowhere to wait as in 2 people were side by side in front of me waiting and every waiting spot was full. I decided to just eat the small loss, take my unwanted Dr pepper and leave. I haven't been to this place in a couple years . It was a very similar situation then.
Maybe it's time to get someone different to run the place as it's been bad for years. Don't worry about discrimination and find someone new
JL
John Luliak
Oct 21, 2025
5.0
Breakfast with coffee after blood work at the Jay VA Clinic.