Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,025 reviews
5 stars
312
4 stars
172
3 stars
218
2 stars
97
1 star
226
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Numerous reviews highlighted rude and unprofessional behavior from staff, with slow service and lack of attention to customers being common complaints.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions reported in both the dining area and restrooms.
Food Quality
Customers expressed dissatisfaction with the quality of food, mentioning cold items, undercooked meat, and overall poor presentation.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and unresponsive, with long wait times and lack of communication from staff.
- WMWell Respected ManNov 10, 20255.0Good service and fast delivery, atmosphere was really good!
- RHRachel HowardNov 5, 20251.0I went up there and asked for 2 cheeseburgers. One ketchup only the other everything on it. Both of my burgers had the onions and a single pickle on each The receipt read cheeseburger ketchup only American cheese only. I'm not sure what it is but for the last 6 times I went there I get the same thing everytime and everytime is wrong
- TLTonya LottSep 13, 20255.0The evening shifts never get the order wrong for me, it's always right. Day shift is hit or miss. They try.
- GHGuy HooperSep 11, 20255.0Great..big taste in a small town...
- TTTerrell Taylor (Trell)Aug 20, 20255.0The food's great service was great in the atmosphere is awesome and friendly there's moments
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Hugo, OK?
McDonald's in Hugo, OK is open from 5:00 AM to midnight on Monday and Sunday, and from 5:00 AM to 11:00 PM Tuesday through Saturday.
Does this McDonald's location offer delivery and pickup services?
Yes, this McDonald's offers delivery and curbside pickup services.
Can I order McDonald's food online or through an app?
Yes, you can order online through the McDonald's delivery URL or use the McDonald's mobile app available on both iOS and Android.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru service for customer convenience.
Where is McDonald's located in Hugo, OK?
McDonald's is located at 1509 E Jackson, Hugo, OK 74743, USA.
Are there any nearby automotive services close to McDonald's?
Yes, nearby automotive services include Jiffy Lube, Dyer Quick Lube, and G2 Auto Sales, which customers can visit for vehicle maintenance before or after dining at McDonald's.
What local attractions or recreational spots are near McDonald's?
Hugo City Pool is nearby, offering a great place to relax or have fun after visiting McDonald's.
Are there any nearby financial services for customers visiting McDonald's?
Yes, FirstBank and Sun Loan Company are nearby for any banking or loan needs customers might have.
What nearby stores can I visit along with McDonald's in Hugo?
Customers can visit Sharpe's Department Stores, Ollie's Bargain Outlet, Tractor Supply Co., and Save A Lot for various shopping needs near McDonald's.