Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unwelcoming staff, with many experiences of incorrect orders and slow service.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and unclean restrooms.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
While some customers enjoyed the food, many complained about cold, overcooked, or poorly assembled meals.
YK
Yaroslava Kov
Feb 23, 2026
1.0
We waited a long time for our order, even though there were no other customers at all. They didn't bring what we asked for: we ordered two caramel lattes, but they served us regular coffee instead. On top of that, the staff had a very unwelcoming attitude.
MO
Mariela Orduno
Jan 5, 2026
1.0
Black lady at the counter was rude; she ignored me when I was at the counter.
LM
Larry Moyer
Jan 4, 2026
1.0
This place needs to be shut down!!!
RM
Raymond Milam
Dec 31, 2025
2.0
Not only is the service terrible, the place is dirty and the service slow.
MW
Mike White
Dec 16, 2025
4.0
Employees were rude. Nobody smiled. They just flung open the windows of the drive thru and grabbed my card for payment no thank you verifying the order. When we got our food it was hot (the only hilight of visit) again no thank you just hand the bag out the window. Not going back.
What are the operating hours of McDonald's in Hugo, OK?
McDonald's in Hugo, OK is open from 5:00 AM to midnight on Monday and Sunday, and from 5:00 AM to 11:00 PM Tuesday through Saturday.
Does this McDonald's location offer delivery and pickup services?
Yes, this McDonald's offers delivery and curbside pickup services.
Can I order McDonald's food online or through an app?
Yes, you can order online through the McDonald's delivery URL or use the McDonald's mobile app available on both iOS and Android.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru service for customer convenience.
Where is McDonald's located in Hugo, OK?
McDonald's is located at 1509 E Jackson, Hugo, OK 74743, USA.
Are there any nearby automotive services close to McDonald's?
Yes, nearby automotive services include Jiffy Lube, Dyer Quick Lube, and G2 Auto Sales, which customers can visit for vehicle maintenance before or after dining at McDonald's.
What local attractions or recreational spots are near McDonald's?
Hugo City Pool is nearby, offering a great place to relax or have fun after visiting McDonald's.
Are there any nearby financial services for customers visiting McDonald's?
Yes, FirstBank and Sun Loan Company are nearby for any banking or loan needs customers might have.
What nearby stores can I visit along with McDonald's in Hugo?
Customers can visit Sharpe's Department Stores, Ollie's Bargain Outlet, Tractor Supply Co., and Save A Lot for various shopping needs near McDonald's.
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