Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,033 reviews
5 stars
312
4 stars
176
3 stars
218
2 stars
99
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing incorrect orders and poor treatment.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unwashed hands by employees.
Food Quality
Customers expressed dissatisfaction with the quality of food, noting issues such as cold items, undercooked meat, and poorly assembled orders.
Service Speed
Many customers experienced long wait times, both in the drive-thru and inside the restaurant, contributing to overall frustration.
- MOMariela OrdunoJan 5, 20261.0Black lady at the counter was rude; she ignored me when I was at the counter.
- LMLarry MoyerJan 4, 20261.0This place needs to be shut down!!!
- RMRaymond MilamDec 31, 20252.0Not only is the service terrible, the place is dirty and the service slow.
- MWMike WhiteDec 16, 20254.0Employees were rude. Nobody smiled. They just flung open the windows of the drive thru and grabbed my card for payment no thank you verifying the order. When we got our food it was hot (the only hilight of visit) again no thank you just hand the bag out the window. Not going back.
- AWAnnie WareDec 8, 20254.0They don't know what easy lettuce means. I can't digest iceberg lettuce and end up with a tray full to throw away. And it looks like they just throw your food together
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Hugo, OK?
McDonald's in Hugo, OK is open from 5:00 AM to midnight on Monday and Sunday, and from 5:00 AM to 11:00 PM Tuesday through Saturday.
Does this McDonald's location offer delivery and pickup services?
Yes, this McDonald's offers delivery and curbside pickup services.
Can I order McDonald's food online or through an app?
Yes, you can order online through the McDonald's delivery URL or use the McDonald's mobile app available on both iOS and Android.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru service for customer convenience.
Where is McDonald's located in Hugo, OK?
McDonald's is located at 1509 E Jackson, Hugo, OK 74743, USA.
Are there any nearby automotive services close to McDonald's?
Yes, nearby automotive services include Jiffy Lube, Dyer Quick Lube, and G2 Auto Sales, which customers can visit for vehicle maintenance before or after dining at McDonald's.
What local attractions or recreational spots are near McDonald's?
Hugo City Pool is nearby, offering a great place to relax or have fun after visiting McDonald's.
Are there any nearby financial services for customers visiting McDonald's?
Yes, FirstBank and Sun Loan Company are nearby for any banking or loan needs customers might have.
What nearby stores can I visit along with McDonald's in Hugo?
Customers can visit Sharpe's Department Stores, Ollie's Bargain Outlet, Tractor Supply Co., and Save A Lot for various shopping needs near McDonald's.