Service Speed
Customers frequently reported long wait times for orders, with some waiting over 30 minutes without being served.
Food Quality
Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.
Customer Service
There were numerous complaints about rude or unprofessional staff, as well as poor handling of customer issues.
Order Accuracy
Several customers experienced incorrect orders, with items missing or not prepared as requested.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating potential for improvement.