Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
851 reviews
5 stars
406
4 stars
201
3 stars
109
2 stars
34
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Food Quality
While some customers enjoyed the food, many complained about cold or improperly prepared items, including issues with freshness.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty bathrooms and overall untidy conditions.
Ice Cream Availability
Customers frequently noted that ice cream machines were out of order or that the location was out of ice cream, which is a core offering.
CG
Cortney Gaines
2 days ago
1.0
This is the most poorly managed DQ I’ve been to. Always understaffed. Bathrooms are disgusting. The chocolate ice cream machine never works. Today, as an example, the lobby was closed due to staffing issues. For the limited restaurants in our town, this DQ could do good business with better management.
RR
Raven
5 days ago
5.0
I came to dairy queen with two other people, one of which recently got a box of rats he got for pets. We decided to stop by and eat before heading all the way back to Vinita. When we got there and ordered the staff seemed interested in the box and some even wanted to see them. Once we sat down at the table, two waitresses came up to see the rats i cant really remeber much but the really cute waitress made a comment about their cats and we started to speak about our cats. They were very friendly and made my day. They spoke very kindly and friendly with me and overall provided a great experience. Once we got our food It was very good, especially the fries. but the really cute waitress i spoke to makes me wanna visit again even though i live in Vinita.
SS
ssater “lesnsherrysater” Saters
Jan 28, 2026
1.0
3 times in a row I have doordashed, no mayo,ketchup or tomatoes, mustard instead, 3 times they have purposely reversed order, when you call the manager, I'm expected to drive 4 miles to get the correct order myself, hire employees that can read or BETTER YET, GIVE A CRAP ABOUT CUSTOMER SERVICE! MANAGER NEEDS TO GO.
SM
Shannon Monteggia
Dec 27, 2025
1.0
Went into the lobby at 9:20pm for some ice cream and was told their lobby is closed when signs posted said 10pm. Employee was rude
Left with nothing and took my business somewhere else.
Might wanna update your signs and Google hours or you could continue to lose business
EC
Eric Campbell
Dec 22, 2025
1.0
The worst experience I've had coming to a DQ. The 2 older gals working up front on 12-22 around 1:30pm were incredibly rude. Every other order seemed to be messed up, and they were quick to blame it on their new cook. Never apologized or showed any bit of hospitality. I went up to get gravy for my chicken, I was given ranch by mistake. One of the 2 girls was quick to be hateful and tell the younger girl I asked "if they want both you have to charge them" with a hateful tone. I just hope either of them are not a manager. It will only hurt this location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Grove, OK offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries from a fast-food chain menu.
What are the opening hours of Dairy Queen Grill & Chill in Grove, OK?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Grove provide drive-thru service?
Yes, this location offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill in Grove family-friendly?
Yes, the restaurant is family-friendly with booster seats, high chairs, and amenities welcoming children.
Can customers order online or via mobile app for Dairy Queen Grill & Chill?
Yes, customers can place orders online via the Dairy Queen website and download the mobile app for exclusive deals and rewards.
Does Dairy Queen Grill & Chill in Grove have WiFi and seating options?
Yes, the restaurant offers free WiFi, indoor seating, and outdoor seating areas.
Where is Dairy Queen Grill & Chill located in Grove, Oklahoma?
It is located at 2200 S Main St, Grove, OK 74344-5328, United States.
Are there any real estate services near Dairy Queen Grill & Chill in Grove?
Yes, several real estate services and agents such as Meints Phillips Team, Joe Neill's Grand Lake Team at Keller Williams Realty, and Heather Collins - Grand Lake Realtor are located nearby, useful for customers interested in property.
What recreational or entertainment options are near Dairy Queen Grill & Chill in Grove?
Thunder on Wolf Creek, a race track and stadium arena offering activities, is nearby and a great place to visit before or after dining.
Where can I fuel my vehicle near Dairy Queen Grill & Chill?
Shell gas station and Grand Pointe gas station and convenience store are located near the restaurant, making it easy to refuel before or after your visit.
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: