Bottom of the barrel, WORST SERVICE I have had from Dairy Queen in a long time. I look forward to writing a COMPLAINT to company headquarters about my experience. It was that bad.
I contacted these people and staff literally had no idea what they were talking about at first. Do they not train these people? I asked about prices and received an "I'm sorry can you repeat that", then an "I'm sorry what", before finally getting information on food and shake prices. This experience with service staff is SO much worse than experiences I have had in other parts of the country at fast food restaurants.
Please do better for the next customer. To customers: I would recommend you save your money and keep driving. To company management: please consider retraining your employees about having better knowledge of product.
WC
Wayne Carter
Sep 8, 2025
5.0
Food was awesome but I ordered honey BBQ straps and they give me Buffalo.other than the mess up it was good food.
SF
Summer Falling
Sep 7, 2025
2.0
Went through the drive thru 20 min before they closed after a football game. They shut the drive thru down after our order. Our blizzards were great but the dipped cone in a cup had chocolate syrup! Yuck! No hard chocolate. They had our order ready when we made it to the front of the line. They handed it all to us in a cup carrier and shut the window before we noticed. Yuck!
DG
Daniel Green
Aug 22, 2025
5.0
Friendly staff
JH
Jaden Hardee
Aug 16, 2025
2.0
Drove out here, big group, I guess it was almost lobby close time or wtv. - "sOrRy YaLl. Lobby's closed. Ice cream broken. Etc etc" I know it's just "one of those things", and things being broken is outside of their control, but that suuucks.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Grove, OK offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries from a fast-food chain menu.
What are the opening hours of Dairy Queen Grill & Chill in Grove, OK?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Grove provide drive-thru service?
Yes, this location offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill in Grove family-friendly?
Yes, the restaurant is family-friendly with booster seats, high chairs, and amenities welcoming children.
Can customers order online or via mobile app for Dairy Queen Grill & Chill?
Yes, customers can place orders online via the Dairy Queen website and download the mobile app for exclusive deals and rewards.
Does Dairy Queen Grill & Chill in Grove have WiFi and seating options?
Yes, the restaurant offers free WiFi, indoor seating, and outdoor seating areas.
Where is Dairy Queen Grill & Chill located in Grove, Oklahoma?
It is located at 2200 S Main St, Grove, OK 74344-5328, United States.
Are there any real estate services near Dairy Queen Grill & Chill in Grove?
Yes, several real estate services and agents such as Meints Phillips Team, Joe Neill's Grand Lake Team at Keller Williams Realty, and Heather Collins - Grand Lake Realtor are located nearby, useful for customers interested in property.
What recreational or entertainment options are near Dairy Queen Grill & Chill in Grove?
Thunder on Wolf Creek, a race track and stadium arena offering activities, is nearby and a great place to visit before or after dining.
Where can I fuel my vehicle near Dairy Queen Grill & Chill?
Shell gas station and Grand Pointe gas station and convenience store are located near the restaurant, making it easy to refuel before or after your visit.