Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences lasting over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Staff Attitude
While some customers noted friendly staff, there were numerous complaints about rudeness and lack of urgency among employees.
Food Quality
The food quality received mixed reviews; while some customers enjoyed their meals, others reported issues with food preparation and presentation.
Cleanliness
Several customers mentioned cleanliness issues within the restaurant, affecting their overall experience.