Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the dining area and restrooms, with some describing the environment as dirty and outdated.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and food safety concerns.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted improvements in certain visits.
BJ
Bryan Johnson
Feb 4, 2026
4.0
Service is 5 because I was in my car. It's McDonald's. You don't go there for a gourmet meal. They actually got my meal right this time.
JW
Jaleigh Watts
Feb 1, 2026
1.0
they suck so bad the night staff is so rude they forgot my sauce and so i waited and they seen me there and wouldn’t come to the window and then they come and say what rudely and then my burger had hard ass bread. 0/10 the night crew sucks so bad i haven't been to a worse mcdonald’s
MG
Meagan Guest
Jan 21, 2026
1.0
I ordered a large frappe and I got ripped off and the girl in the drive through just ignored my complaints that The cup is half whipped cream
GB
GOLDEN BEAST
Jan 14, 2026
1.0
Got fries and a mcchicken and some drinks took 30min and fries where cold and tasted like they were cooked in month old grease
FA
Felicia Arrigoni
Dec 24, 2025
2.0
Very disappointed ordered tonight and got nothing in my order in fact I feel bad for the persons order I did get.