Arby's

4.1
879 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3836 W Owen K Garriott Rd, Enid, OK
73703, United States

Hours

Reviews

4.1
879 reviews
5 stars
427
4 stars
254
3 stars
101
2 stars
40
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the roast beef and gyros, but there were complaints about cold items and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff and slow service, particularly during busy times.

Cleanliness

Some customers noted cleanliness issues within the restaurant, indicating a need for better maintenance.

Inconsistent Experience

While some customers had positive experiences with friendly staff, others reported rudeness and lack of attention, leading to an inconsistent overall experience.
  • TL
    Trinity Lenox
    Jan 3, 2026
    3.0
    We went through the drive thru. Ordered 2 number 1 meals. Got them both wrong even though it was correct on the receipt. They argued when we went in to get it corrected saying it was just wrong packaging, but there was no cheddar. When we got the correct sandwiches they were dripping grease. Come on guys, y'all are usually way better than this.
  • MB
    MJ B
    Jan 1, 2026
    5.0
    Beef and cheddar with Horsey sauce was a great lunch!
  • MM
    martin san miguel
    Dec 13, 2025
    5.0
    Great roast beef
  • JH
    Jan Hamen
    Dec 9, 2025
    1.0
    My husband went to the enid arbys on Dec. 8, when he got home my sandwich had onions on it, was ordered with no onions, both sandwiches were cold, his fries were cold and he ordered and paid for 2 cherry turnovers, only got 1. When he called the store, he was told to bring his receipt in and they would fix it. He went back on Dec. 9, the person who waited on him told him he didn't talk to a manager, the person he talked to had no authority to fix anything and nothing could be done. She insinuated he was lying and was very rude and disrespectful. He ended up leaving and we will never go back. We normally like arbys and eat there often but they aren't getting any more money from us. Totally unacceptable behavior towards a customer.
  • ME
    Michelle Eckert
    Nov 26, 2025
    2.0
    The asst manager jeni has horrible attitude...took everything for me not to say something to her. She's very rude...she missed up on our order and I told her and she said I know what you ordered...grr