McDonald's

3.4
587 reviews
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Business Details

7738 Hwy 277, Elgin, OK
73538, United States
(580) 492-4478
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7738 Hwy 277, Elgin, OK
73538, United States

Hours

Reviews

3.4
576 reviews
5 stars
197
4 stars
125
3 stars
89
2 stars
63
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and food preparation, leading to frustration and dissatisfaction.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some reviews mentioning dirty tables and unsanitary conditions.

Wait Times

Customers frequently complained about long wait times, especially for drive-thru and mobile orders, which often exceeded acceptable limits.

Food Quality

Food quality is hit or miss, with some customers praising fresh fries and good burgers, while others reported cold or undercooked items.
  • TM
    tina mathieu
    Jan 2, 2026
    1.0
    Really starting to be a terrible place to eat! When I order something I expect it to be right. If you can’t ready dont get a damn JOB!!!!!
  • DS
    Dakota Cheyenne Staeden
    Jan 1, 2026
    5.0
    I am a dasher out of Lawton Ok, and I ended up getting a pickup doordash order for a small fry from this store around 10:25pm. As soon as I got there I was greeted with a great attitude and even better service, the gentleman up front made the fry fresh, bagged it and told me to have a happy new year, and it made my night. The store was clean, the food was fresh, the workers were in a good mood, it was refreshing. You guys are doing amazing!
  • ST
    Seth Teachout
    Dec 20, 2025
    1.0
    Slow and lazy
  • ER
    eric ramberg
    Dec 6, 2025
    3.0
    It's fast food, what do you expect?
  • MS
    Michael Switzer
    Nov 7, 2025
    2.0
    Quite literally the worst service. We were a little late to grab our order and the curbside forced us to go to the drive thru—which took forever because the worker deleted the person's order ahead of us and had to retake it. We waited for 5 minutes for our receipt just to have our time waisted because some new girl couldnt figure out the printer. Once we got to the second window for our food, my fries were cold and Mcflurry missing. My burger wasn't plain and apparently their printer magically worked to have it say I got a regular burger with all toppings. Service was awful, slow, and it wasn't even that busy at 7pm. The food is usually OK but tonight was awful. My fries were barely cooked and mostly just a slightly baked potato. A black man who worked there gave me extra fries for the inconvenience just for them to be pathetically limp and nasty. The burger was good. Go to Lawton for McDonald's cause this is truley awful and not worth the wait.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Elgin, OK?

McDonald's in Elgin, OK is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available at McDonald's in Elgin?

The drive-through at this McDonald's is open daily from 5:00 AM to 11:00 PM.