Wendy's

3.7
489 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3101 Territory Lane, El Reno, OK
73036, United States

Hours

Reviews

3.7
489 reviews
5 stars
201
4 stars
125
3 stars
54
2 stars
32
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing fresh and delicious meals while others received cold or stale food.

Customer Service

Service quality varied significantly; some employees were praised for friendliness, while others were criticized for rudeness and unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and failure to accommodate special requests.

Cleanliness

The cleanliness of the dining area and restrooms was frequently mentioned as an issue, with reports of dirty tables and unsanitary conditions.

Speed of Service

While some customers noted quick service, others experienced long wait times and delays, particularly during busy hours.
  • GH
    Grown At Home
    Nov 13, 2025
    4.0
    It's Wendy's. Not fogo de chao
  • CM
    Connie Mounsey
    Nov 7, 2025
    5.0
    Wendys at El Reno never dissapoints! Good job!
  • ZR
    Zachary Reshovsky
    Nov 5, 2025
    1.0
    WORST FAST FOOD EXPERIENCE ever! When I asked basic questions (like how much is a burger) staff didn't even bother to look up the cost - they just said figure it out for yourself. I will keep driving past this Wendy's if I ever come back through this region and so should you. Bad customer service = bad reviews.
  • CB
    Chris Bohanon
    Nov 3, 2025
    1.0
    Do not go here. Go next door anywhere else
  • SN
    Susan Nice
    Oct 30, 2025
    5.0
    Great food, and wonderful service

Frequently Asked Questions About Wendy's

Is El Reno Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.