Wendy's

3.7
493 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3101 Territory Lane, El Reno, OK
73036, United States

Hours

Reviews

3.7
493 reviews
5 stars
202
4 stars
128
3 stars
54
2 stars
32
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff.

Order Accuracy

Numerous reviews highlight issues with incorrect orders, missing items, and poor handling of customer complaints.

Cleanliness

Customers frequently mention unsanitary conditions in the dining area and restrooms, with many expressing concern over cleanliness.

Food Quality

While some customers enjoyed the food, many reported receiving cold or stale items, indicating a lack of consistency in food quality.

Atmosphere

The restaurant environment received mixed reviews, with some appreciating the decor while others noted discomfort due to temperature issues.
  • CJ
    Chris & Mrs. Jones
    Jan 5, 2026
    5.0
    Drive thru was fast, employees were very kind. Had a slight issue but they resolved it quickly and were awesome 😎 Thanks!
  • SC
    Sylva Collis
    Dec 19, 2025
    1.0
    Service is shitty managers, rude they can’t hear your order over the microphone so you come home with the wrong food or missing toppings to your drink cause they can’t hear they need to do something about their systemso or fine new managers
  • NN
    Nohemi
    Dec 15, 2025
    5.0
    The staff here is awesome, we stopped in during our roadtrip and were met with friendly staff, clean restaurant and good food.
  • JG
    Judy Graves
    Dec 4, 2025
    4.0
    Nice people. Clean dining room. First time ordering online. It doesn't send your order to the kitchen until you check the "I'm here" button.
  • SJ
    Sue Johnson
    Nov 21, 2025
    4.0
    Had to wait for food but at least it was hot and fresh

Frequently Asked Questions About Wendy's

Is El Reno Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in El Reno?

The drive-through is open Monday to Friday from 7:00 AM to midnight, and Saturday and Sunday from 8:00 AM to midnight.