McDonald's

3.3
1819 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2424 S Country Club Dr, El Reno, OK
73036, United States

Hours

Reviews

3.3
1,819 reviews
5 stars
562
4 stars
340
3 stars
331
2 stars
171
1 star
415

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders or missing items, leading to frustration.

Service Speed

Many reviews highlighted long wait times in the drive-thru and for food orders, with some customers experiencing waits of over 30 minutes.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing dissatisfaction with how they were treated.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unkempt dining areas.

Food Quality

Customers reported issues with food quality, including cold or improperly prepared items, and concerns about food safety.
  • HH
    Heather Helton
    Dec 31, 2025
    1.0
    Drive thru line was unreasonably backed up for 2pm on a Wednesday. Fries were old and cold and the one saving grace could have been the Diet Coke, however they gave me a Dr Pepper. So disappointing!!
  • KO
    Kaytie O'Dell
    Dec 26, 2025
    2.0
    I waited 45 mins in the drive through. Ten of those minutes were at the window waiting to pay. I get to the other window, and they don’t know where my order is. They have three for the cars behind me, but not mine. I pull up and wait, again. I finally get my food. The fries were in the bag upside down and the order was incorrect. I understand being busy. But this was just unreal. The drive though is for convenience, I should not have to wait that long and pay for incorrect food. Please staff your stores better.
  • LM
    Lala Moon
    Dec 19, 2025
    1.0
    Man really all I wanted was two sausage cheese biscuits said it loud enough for the worker to hear me but nope ended up with two different orders that wasn't even mine this is the 4th time this has happen to me so looks like I will be taking my business elsewhere.
  • KT
    Katie Thomasson
    Dec 16, 2025
    4.0
    Served hot every time, drive thru lines often seem long but they tend to move quick with accuracy and friendly service.
  • JW
    Jake Woods
    Dec 5, 2025
    1.0
    Waited 25 minutes for two spicy McChickens tonight, which never came.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in El Reno, OK?

McDonald's in El Reno is open 24 hours daily, offering services throughout the day and night.

When is the drive-thru available at this McDonald's location?

The drive-thru operates from 4:00 AM to midnight on Monday, Tuesday, and Sunday, and is open 24 hours from Wednesday through Saturday.