Wendy's

3.0
207 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4515 E. Waterloo Rd, Edmond, OK
73034, United States

Hours

Reviews

3.0
207 reviews
5 stars
68
4 stars
25
3 stars
27
2 stars
19
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several mentioning specific employees who were particularly unfriendly.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, and improperly cooked items.

Long Wait Times

Customers frequently complained about excessive wait times both in the drive-thru and for food orders, often citing understaffing as a contributing factor.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Inconsistent Experience

While some customers had positive experiences, many others reported consistent issues across multiple visits, indicating a lack of reliable service.
  • JS
    Joshua Slocum
    Nov 5, 2025
    2.0
    Yeah, go on ahead and skip this one. I've never once been and not been told "Pull around and park in mobile order, we're making fresh fries." and then pull around the corner to find 3 other people waiting. Of course, orders come out one by one. We can't make more than a half dozen orders of fries at a time? Not worth the wait, continue on till the next exit.
  • MP
    Madeline Poindexter
    Oct 20, 2025
    2.0
    waited like 15 minutes for a salad… they parked every single person that went through the drive through. i will probably not be coming back here ever. staff was rude, Lyrik sounded like i was a major inconvenience to her and i wasnt even rude. even yelled back at another parked customer who was upset about the wait.
  • AN
    Alexis Nicole
    Oct 18, 2025
    1.0
    I highly recommend no one to go here unless you love stale hard chicken and stale hard wraps and stale hard chicken in the salad. Be very careful eating here, most of the food has probably been sitting wayyyyyyyy too long.
  • BS
    Bryonna Stewart
    Oct 15, 2025
    1.0
    Bad customer service don't tell me to hold on at the speaker and then rush me thru my order and cut me off when I try to place my order. Get it together.
  • FK
    Future Da Kid
    Oct 14, 2025
    5.0
    Excellent exceptional service

Frequently Asked Questions About Wendy's

Is 4515 E. Waterloo Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.