Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, with several mentioning specific employees who were particularly unfriendly.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, and improperly cooked items.
Long Wait Times
Customers frequently complained about excessive wait times both in the drive-thru and for food orders, often citing understaffing as a contributing factor.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Inconsistent Experience
While some customers had positive experiences, many others reported consistent issues across multiple visits, indicating a lack of reliable service.
JS
Joshua Slocum
Nov 5, 2025
2.0
Yeah, go on ahead and skip this one. I've never once been and not been told "Pull around and park in mobile order, we're making fresh fries." and then pull around the corner to find 3 other people waiting. Of course, orders come out one by one. We can't make more than a half dozen orders of fries at a time? Not worth the wait, continue on till the next exit.
MP
Madeline Poindexter
Oct 20, 2025
2.0
waited like 15 minutes for a salad… they parked every single person that went through the drive through. i will probably not be coming back here ever. staff was rude, Lyrik sounded like i was a major inconvenience to her and i wasnt even rude. even yelled back at another parked customer who was upset about the wait.
AN
Alexis Nicole
Oct 18, 2025
1.0
I highly recommend no one to go here unless you love stale hard chicken and stale hard wraps and stale hard chicken in the salad. Be very careful eating here, most of the food has probably been sitting wayyyyyyyy too long.
BS
Bryonna Stewart
Oct 15, 2025
1.0
Bad customer service don't tell me to hold on at the speaker and then rush me thru my order and cut me off when I try to place my order. Get it together.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Edmond, OK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Edmond, OK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (405) 531-9325.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4515 E. Waterloo Wendy’s serve breakfast?
Yes, this Wendy’s location in Edmond, OK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 4515 E. Waterloo Rd, Edmond, OK?
The drive-through is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, the Edmond Wendy's serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at Wendy's on E. Waterloo Rd?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Does this Wendy's have dine-in, takeout, and delivery options?
Yes, this Wendy's location offers dine-in, takeout, drive-thru, and delivery where available, but does not currently offer curbside pickup.
How can I contact this Wendy's location for questions or feedback?
You can call the Wendy's at (405) 531-9325, use the Live Chat or leave a message on their Contact page, or call customer care at 888-624-8140.
Are there other fast food restaurants near Wendy's on E. Waterloo Rd?
Yes, nearby fast food options include another Wendy's, The Grill (serving barbecue and fast food), and Taco Bell.
What convenience stores or gas stations are located near this Wendy's?
Nearby convenience stores and gas stations include Phillips 66 Gas, OnCue, and Shell, which can be convenient stops for fuel or snacks before or after dining at Wendy's.
Is there a coffee shop nearby where I could go before or after eating at Wendy's?
Yes, Starbucks is located near Wendy's, providing a great option for coffee or smoothies before or after your meal.
What are some nearby places for automotive or equipment services near Wendy's?
Nearby automotive and equipment services include Norris Auto Sales, Great Plains Edmond, Kubota, Mid America Cycle, and Four Seasons automotive repair.