McDonald's

3.4
984 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16410 N May, Edmond, OK
73013, United States

Hours

Reviews

3.4
984 reviews
5 stars
351
4 stars
185
3 stars
153
2 stars
89
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.

Staff Behavior

Feedback highlighted unprofessional behavior from some employees, including rudeness and lack of attention to customers.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, indicating inconsistency in maintenance.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during certain visits.
  • AR
    atiq rana
    Oct 16, 2025
    1.0
    No service, you will be at counter and employees will look at you but they won’t help you or ask for help even if you are picking Togo order.
  • DH
    Dakota Haworth
    Oct 16, 2025
    1.0
    Every time I go through the drive through after ordering my food online, this location messes up my order and they WILL NOT answer the phone if you try calling. There’s nothing worse than getting home and realizing your child’s food is not in the bag. Honestly, just so annoying. Do yourself a favor and go up the road to a different location.
  • ES
    Edward Santander
    Oct 2, 2025
    1.0
    Honestly, this was a pretty frustrating visit to this McDonald’s. One of the employees, a woman who was on her phone the whole time, was literally cursing into it and not paying attention to customers. It delayed everything and made me late, and I couldn’t even pay or get my order sorted out properly because of the distraction. Really not the kind of service I’d expect.
  • AH
    Avery Hill
    Sep 22, 2025
    5.0
    Never personally had any problems with the food! Fries are warm and crispy. The staff are very friendly. Pam is especially friendly and efficient in getting our order right.
  • AB
    Arthur Braucksick
    Sep 14, 2025
    5.0
    Staff professional friendly and efficient -well, except for maybe some of the new staff didn't know all the tricks, but they'll get better. Still very generous. Overall HIGH efficiency.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 16410 N May, Edmond, OK?

McDonald's is open daily from 5:30 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 11:30 PM.