McDonald's

3.3
1149 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1414 S Santa Fe Ave, Edmond, OK
73003, United States

Hours

Reviews

3.3
1,149 reviews
5 stars
357
4 stars
227
3 stars
201
2 stars
103
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or undercooked items, and missing components from orders.

Management Concerns

Several customers expressed dissatisfaction with management's handling of service issues and overall store operations.

Drive-Thru Experience

The drive-thru service was often criticized for inefficiency, with customers frequently being asked to pull forward and wait.

Play Area

The play area was appreciated by families, but there were complaints about its cleanliness and maintenance.
  • MW
    Michele Whitaker
    4 days ago
    1.0
    Every time I come to this location I am told to pull forward and wait for my order. Today there were 4 other cars waiting along the curb and mobile order spots for their order. I absolutely hate that this one is the closest one to the high school.
  • HN
    hannah nickleberry
    Dec 31, 2025
    5.0
    Maria is the BEST! She's so sweet and her customer service is 17272/10. She made my experience so much better!!
  • AR
    Angela Ring
    Dec 28, 2025
    2.0
    Every early morning for the past week the sweet tea has been down and its just when is there going to be sweet tea again ????
  • DW
    Dustin Whitfield
    Dec 26, 2025
    1.0
    Stay away! Terrible service, always “out” of some items. Always pulled forward to wait no matter the order size. This franchisee should shutter their locations or be forced to give them up. I’m not looking for a response. Just shut the doors then I’ll know someone is paying attention.
  • LB
    Leslie Bask
    Dec 11, 2025
    1.0
    I went through the drive through tonight and all was fine, they forgot one of my sauces so I go inside to get it and stand at the counter while 3 girls in the kitchen have their back turned to me giggling, until a worker walks out of the bathroom and helps me. Then I get home and open my Bacon Quarter Pounder to find 0 bacon. For the third time now.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's Edmond location?

McDonald's at 1414 S Santa Fe Ave in Edmond operates daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.