Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including dirty floors and trash in the dining area and play area.
Service Issues
Frequent complaints about slow service, incorrect orders, and rude staff, particularly from management.
Food Quality
Customers noted issues with food quality, including cold, overcooked, or incorrect items, leading to dissatisfaction.
Positive Staff Interactions
Some employees received praise for their friendly and helpful service, contrasting with negative experiences reported by others.
CB
Carmen Bonilla
6 days ago
1.0
The employees are focus on drive thru and neglect the dining room and kids play area. From the moment you Walk in you can see how dirty the floor is, trash everywhere but they don't care how dirty it looks, they should pay a little more attention to the cleanliness of the place
FR
Francisco Rodriguez
Feb 24, 2026
1.0
We brought our kid for a kid's meal and to play at their play area.. and, there was a complete mess everywhere! Trash eveywhere, on the tables and the floor! Along with a spilled drink on the floor, that had dried and made sticky to walk on.. especially for kid's walking with socks. I went to get napkins to wipe our table, and noticed the some of the staff, just standing around and talking as if everything was was clean and in order. I would be ashamed. But, it looked like nobody cared.. stereotypical for McDonald's employees. Very, very disappointing.
HJ
Hannah Jay
Feb 11, 2026
5.0
19283820/10 Waffa and Brandon are STELLAR employees! The positivity, promptness, kindness, I was overwhelmed with happiness because of them. Truly!!! I can't say enough good things about them both. They DESERVE raises!!!!!!! Love them!!!
DB
Dakotah Boyd
Jan 26, 2026
1.0
Manager likes to give people a hard time when the order gets messed up have witnessed her being unprofessionaly bossy with the younger staff. This is 3rd time we have ordered a 20 piece nugget and she only gives you 10 then wants to argue about it
TM
Tera Maddox
Jan 21, 2026
1.0
I waited 16 minutes for my food, which was not even my right order, I went inside the manager was rude and took another 7 minutes to get my order. Just insane and ridiculous!