McDonald's

3.3
1130 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1414 S Santa Fe Ave, Edmond, OK
73003, United States

Hours

Reviews

3.3
1,130 reviews
5 stars
349
4 stars
226
3 stars
199
2 stars
101
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru and for mobile orders, often exceeding 20 minutes.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over repeated mistakes.

Staff Behavior

Mixed reviews on staff friendliness, with some customers noting rude interactions and poor customer service.

Cleanliness

Several reviews mentioned the location being dirty and poorly maintained, impacting the overall dining experience.

Food Quality

Customers reported issues with food quality, including undercooked items and poor preparation, leading to dissatisfaction.
  • RG
    Rick Goodson
    Nov 14, 2025
    4.0
    It was a double lane drive through the line moved quick. There were 2 windows 1 for cash, one for food. I thought we got good service for 630. In the morning.
  • FM
    Fancy Marie
    Nov 8, 2025
    1.0
    I came here for an interview, and they literally had me write my details on a paper and said they'd let me know what the hiring manager says. In other words, the hiring manager didn't even show up on the day there was an interview scheduled. Not just that, I was hungry so I decided to order a cheeseburger with my points, as one does. They gave the wrong burger on accident, a plain one, but they said I could keep it since I touched it (not mad about that, free cheeseburger). However, when I bit into it, the cheese wasn't even melted and it was disgusting. They did give me my actual order, but they put two whopping pickles on it, squirted a ton of ketchup, and called it a day, conveniently forgetting to melt the cheese at least a bit AGAIN. It's like they cooked the meat and threw the cheese on after the meat cooled, making it harder to melt the cheese. Other than the cheese and lack of an actual interview, the burger itself was fine, if not a tad bit hard to chew thanks to the cheese. Might not come to this location again, it just depends how hungry I am.
  • LS
    Lyle Setwyn
    Nov 6, 2025
    1.0
    Literally, you order, wait in line for 30 minutes, and then you have to tell them what you ordered. For the record, I ordered a black coffee. Worst McDonalds that I have ever been to in my life.
  • CC
    Courtney
    Oct 31, 2025
    1.0
    We waited a very long time for our order and they gave us old hard food. Literally couldn't even eat the French fries and nuggets they were that hard. We were also missing all 4 of our monopoly pieces we were supposed to get. What a waste of $30 very disgusted.
  • KM
    Keni Lynn Matsayko
    Oct 24, 2025
    2.0
    I sat in the drive thru for over 30 minutes easily. This is supposed to be fast food, so the convenience of that was mute. I might as well have gone to a sit down restaurant and got something a lot healthier. If I hadn't already paid for my items I would have jetted out of that line 10/15 minutes into it and that's generous of my time and the time of others. They should have been handing out some type of coupon or something to each car that waited that long. It really was a long time probably more like 40 minutes.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's Edmond location?

McDonald's at 1414 S Santa Fe Ave in Edmond operates daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.