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McDonald's

3.3
(1115 reviews)

Business Details

1414 S Santa Fe Ave, Edmond, OK
73003, United States
(405) 844-9668
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1414 S Santa Fe Ave, Edmond, OK
73003, United States

Hours

Reviews

3.3
1,115 reviews
5 stars
345
4 stars
215
3 stars
193
2 stars
102
1 star
260

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and trash in the dining area and play area.

Service Issues

Frequent complaints about slow service, incorrect orders, and rude staff, particularly from management.

Food Quality

Customers noted issues with food quality, including cold, overcooked, or incorrect items, leading to dissatisfaction.

Positive Staff Interactions

Some employees received praise for their friendly and helpful service, contrasting with negative experiences reported by others.
  • CB
    Carmen Bonilla
    6 days ago
    1.0
    The employees are focus on drive thru and neglect the dining room and kids play area. From the moment you Walk in you can see how dirty the floor is, trash everywhere but they don't care how dirty it looks, they should pay a little more attention to the cleanliness of the place
  • FR
    Francisco Rodriguez
    Feb 24, 2026
    1.0
    We brought our kid for a kid's meal and to play at their play area.. and, there was a complete mess everywhere! Trash eveywhere, on the tables and the floor! Along with a spilled drink on the floor, that had dried and made sticky to walk on.. especially for kid's walking with socks. I went to get napkins to wipe our table, and noticed the some of the staff, just standing around and talking as if everything was was clean and in order. I would be ashamed. But, it looked like nobody cared.. stereotypical for McDonald's employees. Very, very disappointing.
  • HJ
    Hannah Jay
    Feb 11, 2026
    5.0
    19283820/10 Waffa and Brandon are STELLAR employees! The positivity, promptness, kindness, I was overwhelmed with happiness because of them. Truly!!! I can't say enough good things about them both. They DESERVE raises!!!!!!! Love them!!!
  • DB
    Dakotah Boyd
    Jan 26, 2026
    1.0
    Manager likes to give people a hard time when the order gets messed up have witnessed her being unprofessionaly bossy with the younger staff. This is 3rd time we have ordered a 20 piece nugget and she only gives you 10 then wants to argue about it
  • TM
    Tera Maddox
    Jan 21, 2026
    1.0
    I waited 16 minutes for my food, which was not even my right order, I went inside the manager was rude and took another 7 minutes to get my order. Just insane and ridiculous!

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's Edmond location?

McDonald's at 1414 S Santa Fe Ave in Edmond operates daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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