Jimmy John's

3.8
253 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2801 E Memorial Rd, Edmond, OK
73013, United States

Hours

Reviews

3.8
253 reviews
5 stars
127
4 stars
51
3 stars
16
2 stars
17
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for both in-store and delivery orders, often exceeding an hour, with some experiencing missing items or incorrect orders.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly and helpful employees, others reported rudeness and unprofessionalism from certain staff members.

Food Quality

The quality of food was inconsistent, with some customers enjoying their sandwiches while others complained about stale bread or incorrect ingredients.

Cleanliness

The cleanliness of the store received positive remarks, although there were isolated incidents of unsanitary conditions noted.

Pricing Concerns

Several reviews mentioned that the prices were perceived as high for the quality and quantity of food received.
  • CF
    Curtis Fields
    1 day ago
    4.0
    Quick delicious sandwiches at a reasonable price. Service is friendly and atmosphere is nice
  • TG
    Tommy G
    Jan 1, 2026
    4.0
    Good sandwich but take your reading glasses to try and figure out what sandwich you want
  • HB
    Hannah Berry
    Dec 15, 2025
    5.0
    Hello, I am visiting from out of town. I had placed an order online. I hadn't ordered from you all in years. I had worried I messed up the address or my order had been misplaced. The customer service provided was top notch. The store reassured me and let me know the driver should be there soon. Even after the delivery, the checked with me to ensure I received it. They never made me feel like I was bothering them, although I was anxious about my order. Thank you for your awesome service.
  • JM
    J M
    Nov 19, 2025
    1.0
    Sloooooooowwwwwwww
  • CF
    Corey Foshee
    Nov 12, 2025
    1.0
    They have too many web orders coming in, which makes it hard for the guests to get their food that are actually eating here. Been waiting 25 minutes