Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and slow responses.
Food Quality
Many reviews highlighted issues with food temperature and preparation, including cold fries and poorly assembled sandwiches.
Order Accuracy
A significant number of customers experienced problems with incorrect orders and missing items.
Cleanliness
Feedback indicated mixed experiences regarding cleanliness, with some noting dirty restrooms and unkempt dining areas.
Overall Experience
While some customers enjoyed their meals and the convenience of the location, many expressed frustration over repeated issues, leading to a lack of overall satisfaction.
JP
James Patrick
Feb 17, 2026
4.0
This location on Broadway in Edmond has been very erratic in their service over the last two years. Sometimes great, sometimes horrible. I think it is related to the personnel who is there at any time. But very recently the service has been great. If you like redheads, Shyann is your girl. She works the drive thru. She is hotter than Dana Scully from X-Files. She has a gorgeous smile and will get you your food fast. I hope Arby's doesn't let her go and offers her a manager style position. This is the Arby's to go in this area, for the time being anyway.
GB
Garrett Bolding
Jan 13, 2026
1.0
Wrong food. Wrong drinks
B2
Breach Wedding 2025
Dec 7, 2025
5.0
Super friendly staff!
TP
Timothy Perkins
Nov 2, 2025
1.0
Rude I ordered on the app and said be ready at 11:05 got there at 11:04 my French fries were cold I asked them to remake them got chewed out like it was coming out of there pay check and the dining room always cold