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Arby's

3.8
(688 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1401 S Santa Fe Avenue, Edmond, OK
73003, United States

Hours

Reviews

3.8
688 reviews
5 stars
289
4 stars
166
3 stars
115
2 stars
45
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being hot, fresh, and delicious, particularly the roast beef sandwiches and curly fries.

Customer Service

Customer service experiences varied widely; while some praised friendly staff, many reported rude behavior and slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, leading to customer frustration.

Cleanliness

The restaurant was noted for its cleanliness, although some reviews mentioned issues with the bathrooms.

Drive-Thru Efficiency

The drive-thru service was frequently criticized for being slow, with long wait times reported by several customers.
  • RR
    Rian
    2 days ago
    1.0
    Always messing something up here
  • CH
    Cheryl Hayward
    3 days ago
    5.0
    I enjoyed another ham and swiss. This time I chose two of the fries in a container. And I got a large iced tea with lemonade in it. It hit the spot. Thanks!
  • CT
    Croya Tourdah
    Feb 24, 2026
    2.0
    Came in early in the night for a meal after a late shift and what i guess is suppose to be a "manager", Nathan, was whining about his own staff. after a botched sandwhich he took forever to get me a new one, and did nothing but complain about everyone else without actually doing anything for the customer standing right in front of him. if i could only speak with the manager of the entire crew i'd suggest they find better night managers. I've never had an issue like this with the daytime staff.
  • KP
    Kathy Phillips
    Jan 31, 2026
    5.0
    Always enjoy Arby's
  • RK
    Regina Kensell
    Nov 19, 2025
    4.0
    I came to Arbys tonight craving a Ham and Cheese.... and a quiet space to work on a few things. The staff there were incredibly kind, and consistently walking around cleaning.... which was nice to see. My order was made fresh and was hot and really good (which was really nice!) One young man (who I am pretty sure is the manager) was especially great with his customer service. He had a headset and was working on drive thru orders.... while also cleaning, and creating a very professional space. Team members were talking kindly to each other, and even though it was slow, they were all cleaning tables and staying busy. The dining room was spotless! I am someone sho cares a lot about customer service and team members being respectful and kind to each other. Sadly, that's not what I usually see when I go out. That's why your place stood out and I wanted to take time to recognize your team. It was a very nice experience. Thank you~

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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