Arby's

3.8
683 reviews
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Business Details

1401 S Santa Fe Avenue, Edmond, OK
73003, United States
(405) 359-6512
http://www.arbys.com/locations/us/ok/edmond/1401-s-santa-fe-avenue/store-6970
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1401 S Santa Fe Avenue, Edmond, OK
73003, United States

Hours

Reviews

3.8
683 reviews
5 stars
286
4 stars
166
3 stars
115
2 stars
44
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being hot, fresh, and delicious, particularly the roast beef sandwiches and curly fries.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported as rude and inattentive.

Order Accuracy

Several reviews highlighted issues with incorrect orders and items being unavailable, leading to customer frustration.

Cleanliness

The restaurant was noted for its cleanliness, with many customers appreciating the tidy dining area and restrooms.

Drive-Thru Experience

The drive-thru service received criticism for being slow and inefficient, with long wait times reported by multiple customers.
  • RK
    Regina Kensell
    Nov 19, 2025
    4.0
    I came to Arbys tonight craving a Ham and Cheese.... and a quiet space to work on a few things. The staff there were incredibly kind, and consistently walking around cleaning.... which was nice to see. My order was made fresh and was hot and really good (which was really nice!) One young man (who I am pretty sure is the manager) was especially great with his customer service. He had a headset and was working on drive thru orders.... while also cleaning, and creating a very professional space. Team members were talking kindly to each other, and even though it was slow, they were all cleaning tables and staying busy. The dining room was spotless! I am someone sho cares a lot about customer service and team members being respectful and kind to each other. Sadly, that's not what I usually see when I go out. That's why your place stood out and I wanted to take time to recognize your team. It was a very nice experience. Thank you~
  • SG
    Shelly Gentry
    Nov 6, 2025
    5.0
    Love it 😍
  • JG
    J Gibson
    Oct 16, 2025
    3.0
    Food and cashier are great. Last visit, the bathroom really needed attention💩👎
  • CD
    Cody Dean
    Oct 15, 2025
    2.0
    Dude at the drive thru seemed cool, but the food was absolutely terrible. All we could eat were the fries.
  • JH
    Justin Hughes
    Sep 27, 2025
    1.0
    Moved to Edmond around a year ago. Have been to this location 3 times since moving here. Each time they are “out of roast beef”. Disappointing as Arby’s has seemingly been a solid go to for an easy meal for the family. Will never return to Arby’s again. Employees have always been nice to let me know they are out of stock after I ordered and sat in line for however long. Do better Arby’s….may you fail in peace
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