Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a general lack of cleanliness.
Food Quality
There were numerous complaints about food being cold, stale, or not prepared correctly, with some customers expressing disappointment in the overall quality.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted positive experiences with food quality at certain times.
KI
Kitty Irmen
Jan 3, 2026
2.0
A recent visit to Wendy’s in Durant, Ok., my nuggets were cold and the fries were limp and room temp.
In finding out the biggy bag had increased $1, now $6 instead of $5.
It wouldn’t be so bad if the food was hot.
Consistently inconsistent product.
TS
T Sav
Dec 31, 2025
1.0
I was on a road trip & needed to stop to go to the bathroom. This Wendy's was dirty & the door was stuck open. Really a nasty bathroom. I wanted to grab a bite, but after that bathroom appearance, I wouldn't eat there if you paid me. Management needs to get control of this. Wendy's franchise should be notified. It's a very bad rep on the Wendy's brand. I really hate to leave a bad review, but it desperately needs to be remedied.
WA
Windmill Acres
Dec 2, 2025
1.0
Not happy. Wife picked up dinner from the drive through.
Got 6 Miles away and discovered the hamburgers were missing.
Goes back to get them and leaves feeling that nobody cared that they screwed up.
Got home and discovered that we were also missing the chili.
Not happy.
Not happy at all
Now , let's see if anybody bothers to read the reviews.
TS
Tammye Stevens
Nov 29, 2025
1.0
Filthy! Employees wearing pajama pants at 2pm! Fries were clearly from lunch rush. Wendy's used to be my favorite hamburger place. I will NEVER EVER go again! So sad!
BW
brandon watkins
Nov 26, 2025
1.0
Came here last night and I order 2 biggie bags for me and my daughter and this is a horrible place to go and eat. the burgers were cold like they pre-made them cheese wasn't even melted And the fries were ice cold and the chicken nuggets had HAIR COOKED in them and called back this morning and talked to Dawn and she said she's a "GM" and she said she there last night And basically they are Not going to do anything about it and I forgot that The drinks had ice in them and I ordered NO ice. 1 star thorough and through never coming here again!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Durant, OK?
Wendy's drive-through is open Monday through Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Is Wendy's in Durant, OK currently open?
Yes, Wendy's is open and committed to serving quality food every day.
Can I order Wendy's food for delivery near this location?
Delivery availability can be checked via the Wendy's app or online at order.wendys.com by entering your delivery address.
What payment options does Wendy's Durant accept?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu pricing for this location?
Menu prices can be viewed at order.wendys.com or on the mobile app by selecting this location.
Where can customers find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on the Wendy's website, mobile app, and in-restaurant via a nutrition information poster.
How can I provide feedback or contact Wendy's Durant location?
You can contact Wendy's Customer Care through their website Live Chat, call 888-624-8140, submit a satisfaction survey, or call the location directly at (580) 634-2809.
What nearby places can I visit before or after dining at this Wendy's?
Nearby places include Billy Sims Barbecue for barbecue cuisine, Chocktaw Casino for entertainment, and Waffle Shoppe for breakfast or brunch.
Are there other fast food restaurants near Wendy's Durant location?
Yes, nearby fast food options include KFC, Taco Bell, and Chicken Express, providing varied choices for quick meals.
How can nearby services like gas stations and hotels be useful for Wendy's customers?
Customers can refuel at nearby Exxon or Kwik Chek gas stations and stay overnight at nearby hotels like Best Western Markita Inn or Budget Inn when visiting the area.