Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,037 reviews
5 stars
376
4 stars
219
3 stars
171
2 stars
91
1 star
180
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and slow service.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or incorrect orders, but some customers enjoyed fresh and well-prepared meals.
Cleanliness
Multiple reviews mention unsanitary conditions, including dirty tables and unpleasant odors, although some customers noted clean stores.
Wait Times
Long wait times are a common complaint, especially in the drive-thru, with some customers experiencing delays even when few cars were present.
Management Issues
Concerns about management practices and staff training are noted, with suggestions for better oversight and customer service training.
- DEDaniel EasterNov 2, 20252.0November 2, My ole' Lady Fancy and I have a pretty clean diet, but once a week on Sunday we come to Wendy's so she can have her splurge sugar fix on a Frosty and fries. We've been doing this pretty regular for about 8 months. Over the last 3 months we've noticed a slip in service and quality of food. Today was just over the top poor customer service. To start with I sat at the speaker for like 90 seconds in an empty drive-thru, and still didn't get prompted by an employee until I exclaimed, "huh, hello!". After he placed me on another hold, he took my order. I ordered a Oreo brownie fusion, a medium, and a large fry. He told me he couldn't make a brownie fusion, but he could make me an Oreo brownie, yeah, you read that right. Then I guess they were out of large fry cartons? Oh, okay that's fine I guess give me a medium, I said. So, I get up there pay get my Frosty and my fry and he shuts the window real quick like. We noticed we don't have a spoon and the fries are quite a bit less than stellar(we only get good Hot fresh 🍟 about 50-60% of the time). I ended up honking twice and knocking on the window twice(I know she heard and noticed me after the first honk) then some bitter looking RBF looking manager pokes her head out the window and ask me what I needed. "A spoon please ma'am" I had politely asked. She shut the window walk to the back came back and told me that they don't have any spoons and sorry about my luck and shut the window. I can imagine she sets the atmosphere for her fellow teammates I'm sure she's probably responsible for the overall decline in our satisfaction over the last few months, it's a shame we like Wendy's.
- HRHunter RowellOct 29, 20251.0Not very sanitary in or out plus they only had 3 customers wait time is awful
- MMMattOct 17, 20251.0Arrived 10am, door locked, sign says open 7am..... Fail
- CACrystal ArchibaldSep 20, 20251.0I usually take pictures and post them. I couldn't wait to get out of this place. The smell inside this building consisted of old dirty Grease mixed with oversaturated sticky/dirty carpet. I've never walk into an establishment and stepped onto the carpet and stuck to it! I would hate to see the kitchen area. I do not recommend this place and I am so sick that I've only eaten through the drive-thru and never gone in because I would have never come back here. Corporate has been norified
- YNYanna NoriegaSep 17, 20255.0This Wendy’s was amazing! The staff working at night on 09/17 did a fantastic job. They were friendly, handled everything with care and the food was very fresh and cooked to perfection. My fiancée and I were driving to Texas from Kansas and this Wendy’s has been hands down the best one we’ve ever been to. Definitely recommend!!
Frequently Asked Questions About Wendy's
Is Durant Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Durant, OK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Durant, OK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (580) 634-2809.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Durant Wendy’s serve breakfast?
Yes, this Wendy’s location in Durant, OK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Durant, OK?
Wendy's drive-through is open Monday through Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Is Wendy's in Durant, OK currently open?
Yes, Wendy's is open and committed to serving quality food every day.
Can I order Wendy's food for delivery near this location?
Delivery availability can be checked via the Wendy's app or online at order.wendys.com by entering your delivery address.
What payment options does Wendy's Durant accept?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu pricing for this location?
Menu prices can be viewed at order.wendys.com or on the mobile app by selecting this location.
Where can customers find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on the Wendy's website, mobile app, and in-restaurant via a nutrition information poster.
How can I provide feedback or contact Wendy's Durant location?
You can contact Wendy's Customer Care through their website Live Chat, call 888-624-8140, submit a satisfaction survey, or call the location directly at (580) 634-2809.
What nearby places can I visit before or after dining at this Wendy's?
Nearby places include Billy Sims Barbecue for barbecue cuisine, Chocktaw Casino for entertainment, and Waffle Shoppe for breakfast or brunch.
Are there other fast food restaurants near Wendy's Durant location?
Yes, nearby fast food options include KFC, Taco Bell, and Chicken Express, providing varied choices for quick meals.
How can nearby services like gas stations and hotels be useful for Wendy's customers?
Customers can refuel at nearby Exxon or Kwik Chek gas stations and stay overnight at nearby hotels like Best Western Markita Inn or Budget Inn when visiting the area.