Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
781 reviews
5 stars
359
4 stars
197
3 stars
117
2 stars
41
1 star
67
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the roast beef sandwiches and curly fries, but there were complaints about cold items and incorrect orders.
Service Issues
There were mixed reviews on service; while some praised friendly staff and quick service, others reported slow service, incorrect orders, and unprofessional behavior from employees.
Cleanliness
The restaurant was noted for being clean and well-maintained, although some reviews mentioned issues with cleanliness in the bathrooms.
Staff Performance
While many customers appreciated the friendly and helpful staff, there were several reports of poor customer service and inattentiveness.
Operational Challenges
Frequent complaints about being out of menu items and inconsistent hours due to staffing issues were noted.
- JEJessica EdgmonDec 25, 20251.0The roast beef sandwich had my son sick to his stomach and throwing up and has my mom currently admitted to the hospital with colitis. Not sure what they did with the roast beef on Christmas eve, but this is not acceptable. They need to make sure their employees are washing their hands and preventing cross contamination.
- DKDamion KaneDec 15, 20255.0Great food asusual
- LMLeslie MartinNov 29, 20255.0Clean, fast, order was hot and correct.
- STSusan TurnerNov 28, 20251.0The dude is so high in the drive thru
- TMTamela MyersNov 28, 20251.0The guy in the drivethru was so high he was struggling to take my order and constantly keep questioning several things about my order. Arby letting someone work for them like this gives them a bad image.