Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported problems with order accuracy, slow service, and unhelpful staff, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the play area and dining space, with some customers noting unsanitary conditions.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for being rude or dismissive.
KS
Kristina Shellhorn
1 day ago
4.0
Fries were cold when handed to me and my burger looked like no effort was put into making it. Everything else was correct
DD
David Dill
6 days ago
5.0
Bacon Egg and Cheese biscuit with a hash brown and a Coke!!! Delicious 😋
ML
Morgan Lane
Feb 15, 2026
5.0
The girl that gave me my food today was super kind, and the snack wraps were pretty good
RS
R Christine Stricklin
Jan 14, 2026
3.0
Both drive thru's were out to Walmart Rd. Could not get into Mickey D's then when we went inside and ordered it was. $12.14 cents I gave the young man about 23 0r maybe younger. He rang in looked at me like her was lost had to call manager over ask what to do. I told him. Give me back $8.00 & 1 penny . It's a shame now days that companies don't train their employees to count back change. They rely on the machine to tell them. And this is not the First time. Shane on You. Mc Donald's.
None in the kitchen had gloves on that we could see. Not even last doing the Dash Orders. No one at window fills, hot bars , the line pick up, or the baggers, I am very conscious about where I get my found and how it is handled. So Another bad Point for you McDonlds.
MR
Megan Riley
Dec 28, 2025
1.0
I’m a frequent breakfast purchaser. The last 3 times have been terrible — you guys are slacking, hard. Wrong orders, making customers pull up to beat your silly timer.
Guy this morning taking my order didn’t know what the spicy pepper sauce was.
Original order: 2 sausage biscuits add cheese and spicy pepper sauce, 1 bacon McGriddle no egg
What we got: 1 PLAIN sausage biscuit, 1 bacon egg and cheese biscuit, McGriddle had egg.
Can’t use the app either because that also gets the order messed up. Ridiculous.