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Arby's

4.2
(793 reviews)
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Business Details

2001 N Hwy 81, Duncan, OK
73533, United States
(580) 252-7910
http://www.arbys.com/locations/us/ok/duncan/2001-n-hwy-81/store-1602
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2001 N Hwy 81, Duncan, OK
73533, United States

Hours

Reviews

4.2
793 reviews
5 stars
420
4 stars
218
3 stars
105
2 stars
24
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness and quality, with some customers noting that food was not always fresh or correctly prepared.

Customer Service

Customer service experiences vary widely; some staff are praised for being friendly and attentive, while others are criticized for being indifferent or unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru service.

Cleanliness

Generally positive feedback on restaurant cleanliness, with some customers noting a pleasant dining environment.

Value

Customers appreciate the value of meal deals, though some feel prices are high for the quality received.
  • CV
    Christel Crume Voorhies
    Nov 20, 2025
    3.0
    I love me some Arby's, however our Arby's where I live seems to just not care as much anymore. The food isn't always fresh, seems almost day old. Staff is semi-friendly. Won't be visiting as often anymore. Very sad
  • CB
    Casto Bugg
    Nov 7, 2025
    5.0
    We had lunch here after going to the quilt show. We got the 4 for $10 and drinks. The counter guy remembered to add the senior discount and that was great as my wife always forgets. This was Friday at noon .
  • SA
    SHANE ANDERSON
    Nov 7, 2025
    2.0
    No customer service. No thank you. You ask for a condiment but nothing in your bag. When someone comes to your fast food restaurant is it that hard to acknowledge them and say thank you?? The $15 we spend doesn’t take care of condiments is it going to break Arby’s for two packs of sauce??
  • BB
    Bob Busby
    Oct 31, 2025
    3.0
    Food was good just the wrong order 😕 but enjoyed it just the same
  • DB
    Debbie Buzzard
    Oct 19, 2025
    3.0
    If you use delivery be warned Arby's won't make your order right you have to call door dash corp when you call Arby's customer service they won't get back to you totally ignoring the problems
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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