Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Food Freshness
Many customers expressed dissatisfaction with the freshness of food items, often receiving stale or improperly prepared meals.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Order Accuracy
Numerous complaints were made about incorrect orders and items missing from orders, leading to frustration among customers.
Ice Cream Availability
Customers frequently noted that popular ice cream flavors and toppings were often unavailable, leading to disappointment.
KB
Kenneth B.
Oct 13, 2025
5.0
You know i had to stop by and get a blizzard treat š it's only that I do so... I love this location and the customer service... I purchased the turtle pecan cluster and its worth it... Definitely a must try for sure, I will be back for more treats š
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405backpacker
Oct 11, 2025
5.0
My go to is the Turtle Blizzard and as soon as I ordered it, it was ready this evening. For a while, I stopped going to this location because it would take 10 min to get a blizzard. Itās nice to see that the service has had a facelift!
WK
Willy Kauenhofen
Sep 28, 2025
1.0
One of the worst experiences ever;
Older guy who took my order was friendly and everything, but hard to understand and it took so long; when he reach for the cups, his snot was dripping out of the nose, and I literally checked my cup to make sure it didn't drip in there.
His sweater looked like had helped him quiet a few times with that issue.
Bathroom looked like hadn't been cleaned in quiet a while.
Absolutely disgusting.
RW
Ryan Washington
Sep 25, 2025
1.0
I went in today to get a chicken basket for lunch. I asked the lady if they could please make it fresh and she let the kitchen know. She came 2 minutes later with my food that was indeed not fresh. Itās frustrating going somewhere and spending your money and not get what you wanted. She assured me that it was fresh. However, the food was NOT fresh so basically she called me a liar. DONT GO TO THIS LOCATION
CH
Cristina Holloway
Sep 6, 2025
1.0
Our family goes to Dairy Queen a lot and have always had good experiences. We went to get the pumpkin pie blizzard tonight. We sat at the drive through speaker for 4 minutes before the person took our order. After we got our order, there was a horrible after taste when we ate the pumpkin pie blizzard. Very disappointed in the whole experience tonight.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu specialties at Dairy Queen Grill & Chill in Del City?
The main specialties include BlizzardĀ® Treats, Chicken Strip Basket, GrillburgerĀ®, Soft-serve ice cream cones, shakes & malts, and DQCakes.com products.
What are the operating hours of Dairy Queen Grill & Chill in Del City?
The restaurant is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday. It is closed on November 27, 2025.
Does this Dairy Queen location have drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides amenities such as booster seats and high chairs.
Does this Dairy Queen location offer WiFi and restrooms?
Yes, free WiFi is available and there are restrooms for customer use.
Can I place orders online or via a mobile app for this Dairy Queen?
Yes, you can order online at their pickup URL or download the Dairy Queen app for exclusive deals and mobile ordering.
What is the address and phone number for Dairy Queen Grill & Chill in Del City?
The address is 5400 SE 29th St, Del City, OK 73115-4704, USA. The main phone number is +1 405-604-9891.
What nearby gas stations can I use when visiting Dairy Queen Grill & Chill?
Phillips 66 Gas and OnCue are nearby gas stations offering convenience stores and car wash services, useful for fueling and quick stops before or after your visit to Dairy Queen.
Are there other fast food or dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include The Grill (barbecue), Domino's Pizza, Chicken Express, KFC, Long John Silver's, Arby's, and El Tapatio #2 (taco restaurant and smoothie bar), providing a variety of cuisines around Dairy Queen.
What nearby services or amenities can customers find close to Dairy Queen Grill & Chill?
Nearby services include medical centers like Access Medical Centers - Urgent Care, beauty services at Pearl Nails & Spa, pet care at Aspen Pet Retreat, and retail options such as Del City Village Florist and Tinker AFB Base Exchange.