Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on food quality, with some customers praising freshness while others reported cold or poorly prepared items.
Service Issues
Frequent complaints about slow service, incorrect orders, and unhelpful staff, though some positive experiences were noted.
Cleanliness
Generally positive remarks about cleanliness, with some customers highlighting well-maintained dining areas.
Customer Service
Varied experiences with customer service; while some staff were described as friendly and helpful, others were reported as rude or dismissive.
DL
Darrin Lauscher
Dec 28, 2025
4.0
Only took a few minutes to get my order and the curly fries were fresh out of the deep frier. They even brought my food to my table . The floor and every table were spotless . I will definitely be back soon .
K0
knghtrdr 03
Dec 21, 2025
1.0
Staff was busy talking amongst themselves instead of acknowledging someone wanting to order food at counter. Didn’t get a hi or we will be with you in a minute. So I just walked out ain’t gonna waste my time listening to what happened on date night.
NW
Nathan Willis
Aug 16, 2025
5.0
Perfect
CM
christian morgan
Aug 16, 2025
5.0
I work late nights, and Arby’s is the best spot in town for food. I’ve been a few times this week, food and service is ALWAYS top notch. Food is ALWAYS fresh.
VP
Valerie Patterson
Aug 6, 2025
1.0
We ordered through the drive thru, once we opened our food we realized that our kids had curly fries in their bags and were supposed to have crinkle cut, and one of the other meals did not get any fries at all. My husband went inside and they gave us the fries. Then my husband opened up his sandwich just to realize it was not what he ordered, so he went back inside to get his correct sandwich. They handed it to him and he came back outside. He opened it and it was cold. He realized that the guy just grabbed it off the line because it was the one that was supposed to be in the bag so it had been just sitting there through the whole situation of him having to go in and out for fries and then back in for his sandwich. So I went back inside this next time and asked if my husband could please have a fresh sandwich instead of a cold one. I proceeded to tell him which sandwich it was and he just cut me off and said "I know." As he started walking away. He did give me a free dessert card at this point. Then as my husband bites into his sandwich, and he spits it back out because it was slimy and chewy. At this point we just had to get a refund and my husband did not eat dinner.
I do not usually leave reviews, but this was the worst our food has ever been messed up at a fast food restaurant. We specifically went there because we wanted something quick to eat as we were on our way home and it was late. Also, through this whole situation our baby was crying. I know that is not their fault, but naturally it made it all the more frustrating that we were not able to just get our food and go home.
Also, we did not complain about this, but a long with everything else already going on my son was complaining he could not bite through his chicken. It was chewy and grissly... We will definitely never be going back. We honestly never go there anyway, but seeing that the one time we did this was our experience... We definitely will not be eating there again.