Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Cleanliness
Numerous customers noted that the restaurant, including bathrooms and dining areas, was frequently dirty and poorly maintained.
Customer Service
While some staff were praised for their friendliness, many reviews criticized the overall customer service as rude and unhelpful, particularly during busy times.
CA
Cre8tive Artist
Feb 22, 2026
5.0
I had a great experience at this McDonald’s! My order wasn’t right at first, but the sweet lady with short hair took care of it right away — and she made it so much better than expected.
Her customer service was truly amazing, and you can tell she really cares. I’m so sorry I didn’t catch her name, but she absolutely deserves recognition!
RG
Robert Gorham
Feb 21, 2026
4.0
It’s McDonald’s — you know what you’re getting — but this location did a good job. The restaurant was clean, the food was fresh and made correctly, and the service was quick. Everything was solid and just what I expected.
MJ
Monique Janae
Feb 8, 2026
1.0
Came to let the kids play on a road trip.
Didn’t even want to eat after using the restrooms first.
Came in the morning and the bathrooms were filthy, dirty, greasy floors. Mens room didn’t even have toilet paper. Kids area was also just as nasty. The entire floor through out the store looked as though it gets mopped with dirty mop water, could feel my feet sticking everywhere.
All that was enough to take a guess at how filthy the kitchen was.
NC
Nathan Casey
Jan 31, 2026
2.0
I get home with my double cheeseburger and open it up. So excited because I’m famished, I grab the burger only to realize that it doesn’t have a bottom bun. In what world, does a cheeseburger have a missing bottom bun? This is my question. Not only did my burger suffer from this, but the symmetry of the sandwich also created an unenjoyable experience. Please drug test your employees.
NJ
Nate Jensen
Jan 19, 2026
1.0
My wife and I came here for lunch, having ordered ahead online. The drive thru was fine, but when we got to the window, we were told it would be about a 4 minute wait for our last sandwich, sns to pull forward. We did, didnt mind it at all, until 4 minutes turned into a 14 minute wait. Meanwhile, people are getting their food not only from the drive thru, but also the parking spots. I went inside to ask about the wait, and was completely ignored by staff.
When we finally got our food, it was cold, and my wife was missing pickles on her sandwiches, when she specifically asked for them. I will not be coming back to this location
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight on most days, with extended hours until 1:00 AM on Thursday, Friday, and Saturday.
When is the drive-thru service available?
The drive-thru at this McDonald's operates daily from 5:00 AM until midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.
What delivery options does McDonald's offer at this location?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food using a mobile app?
You can order using the McDonald's app, available for iOS and Android devices, or via their online ordering link.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 11604 N 135th E Ave, Collinsville, OK 74021, USA.
What popular fast-food restaurants are located near this McDonald's?
Nearby fast-food options include Taco Bell, Wendy's, Sonic Drive-In, and Taco Bueno, which offer alternative dining choices in the Collinsville area.
Are there coffee shops near the McDonald's where I can grab a drink?
Yes, there are Starbucks locations nearby if you're interested in coffee outside of McDonald's offerings.
What automotive services are close to this McDonald's?
Nearby automotive services include Discount Tire Store, Jiffy Lube, Tommy's Express Car Wash, O'Reilly Auto Parts, and AutoZone for your vehicle needs.
Does this McDonald's offer any loyalty or rewards programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
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