Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,774 reviews
5 stars
623
4 stars
375
3 stars
310
2 stars
148
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes in the drive-thru and lobby.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Customer Service
Feedback indicated a lack of friendly and efficient service, with several customers mentioning rude interactions and poor management.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and restrooms.
Food Quality
While some customers enjoyed the food, many noted that items were often cold, stale, or not prepared as requested.
- SEShelly Eaton1 day ago1.0Over 45 minutes for a online order. Went in after 30 minutes and was treated rudely... still waited only to get cold food and a watered down soda. Figure this out!!!! If your short staff, I get it, but be nice to your customers.
- RNRichard Nieman4 days ago1.0This is the worst McDonalds ever I sat in the drive thru for 25 minutes for a happy meal when the store wasn’t even busy every time I have been here no employees are helpful avoid at all costs!!!!!
- JHJaret HeilNov 16, 20252.0Normally the drive thru is quick and efficient but not today unfortunately. 22 minutes to get a coffee and a McMuffin. The food was fresh, but I now know to avoid this location on a Sunday morning.
- CWChad WellsNov 1, 20251.0Every time we go here they always make us pull to the side and wait even though there is no line in the drive through and not busy. We had to wait almost 25 minutes before they finally came out with are food and they mest up on the order and had to wait another 10 minutes for are food. They definitely need to fix there drive time. ITS CALLED FAST FOOD FOR A REASON!!
- ADAngela DeaseOct 23, 20252.0Went twice recently. For the amount of time that I waited the first time, you'd think that the fries would be hot. But no, they were close to being stale and I could tell they'd been sitting out for a while. Maybe a one off? Went back a second time and waited 20 minutes for my food. The fries were hot this time and I suspect that has something to do with the amount of people waiting. However, I ordered and PAID for a double cheeseburger. Didn't have time to check before getting to my next destination. When I did check, the burger had a single patty, was cold, and there was a hair in it 🙃 Needless to say, I am not happy about either experience and will not be going back. I hardly ever leave reviews, but I am not ok with spending money on things that are supposed to make my life easier - when I don't have the time or ability to do things for myself - and then not getting what I paid for.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight on most days, with extended hours until 1:00 AM on Thursday, Friday, and Saturday.
When is the drive-thru service available?
The drive-thru at this McDonald's operates daily from 5:00 AM until midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.
What delivery options does McDonald's offer at this location?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food using a mobile app?
You can order using the McDonald's app, available for iOS and Android devices, or via their online ordering link.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 11604 N 135th E Ave, Collinsville, OK 74021, USA.
What popular fast-food restaurants are located near this McDonald's?
Nearby fast-food options include Taco Bell, Wendy's, Sonic Drive-In, and Taco Bueno, which offer alternative dining choices in the Collinsville area.
Are there coffee shops near the McDonald's where I can grab a drink?
Yes, there are Starbucks locations nearby if you're interested in coffee outside of McDonald's offerings.
What automotive services are close to this McDonald's?
Nearby automotive services include Discount Tire Store, Jiffy Lube, Tommy's Express Car Wash, O'Reilly Auto Parts, and AutoZone for your vehicle needs.
Does this McDonald's offer any loyalty or rewards programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.