McDonald's

3.5
1788 reviews
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Business Details

11604 N 135th E Ave, Collinsville, OK
74021, United States
(918) 371-0632
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11604 N 135th E Ave, Collinsville, OK
74021, United States

Hours

Reviews

3.5
1,788 reviews
5 stars
625
4 stars
378
3 stars
314
2 stars
148
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, with dirty tables, floors, and bathrooms being a common complaint.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, leading to customer frustration.

Customer Service

Many customers experienced rude or unhelpful staff, contributing to a negative overall experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or improperly prepared items.
  • DP
    Dayana Perez
    Dec 17, 2025
    1.0
    The service here is terrible i wouldn’t recommend this mcdonalds to anybody if you want mcdonalds this should be the last one you should go to. we waited 30 minutes just for two snack wrap meals and 2 spicy mcchickens. They act like they’re being fast but they don’t make progress.
  • GB
    GAVIN BROWN
    Dec 16, 2025
    4.0
    pretty cool place, I go here sometimes.
  • JM
    Jim Morris
    Dec 16, 2025
    3.0
    Only five customers in store and drive-thru window was not busy. All of the tables, chairs, and floors were very dirty with food scraps, dirt, paper napkins, food boxes, and straws. Bathrooms were extremely dirty. Children's play area was even worse. All employees were having BS session in cooking area the entire time we were there. We were there for over one hour with our grandchildren and despite there being very few customers, no employee ever came out to clean anything. One of the dirtiest McDonald's we have ever been to in our life. Owners really need to conduct surprise random inspections or review security camera footage.
  • LL
    LANDON
    Dec 7, 2025
    1.0
    This place is always dirty on the inside. The drive through will nearly always be a 30 minute wait. They clear their times by forcing you to wait in a parking spot instead of in the drive through. The drive through will be empty and you will be told to wait in a parking spot.
  • SW
    Shannel Watkins
    Dec 4, 2025
    1.0
    Worst wait time. And staff is to busy playing around instead of helping customers.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to midnight on most days, with extended hours until 1:00 AM on Thursday, Friday, and Saturday.

When is the drive-thru service available?

The drive-thru at this McDonald's operates daily from 5:00 AM until midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.