Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Several customers reported issues with incorrect orders, particularly with specialty drinks and dietary requests.
Service Speed
Many reviews highlighted long wait times, often exceeding 20-30 minutes, leading to frustration among customers.
Staff Friendliness
Customers consistently praised the staff for their friendliness and positive attitude, contributing to a pleasant atmosphere.
Drink Quality
While many enjoyed the coffee and specialty drinks, some expressed disappointment with the consistency and quality of certain beverages.
Operational Efficiency
Feedback indicated a need for better staffing and management to improve order processing and reduce wait times.
LS
Lindsay Stanford
Nov 10, 2025
5.0
The only place I go! Staff is always friendly and very reasonable priced.
KK
kayleigh kirtley
Oct 4, 2025
3.0
My complaint is someone made my coffee with a dairy milk instead of oat milk. I have a dairy allergy and I had to waste a $6 coffee because I couldn’t drink it and unfortunately I can’t come back up there. This isn’t the first time it’s happened and it’s also happened with my mom. I’m luckily not majorly allergic but it causes my stomach to hurt for a few hours. It’s really important to pay attention to people’s orders and making them correctly because you could cause someone to have a severe reaction.
ST
Samantha Talamantes
Oct 3, 2025
5.0
Love stopping by in the morning for work. It really sets the tone and every drink I've ever purchased is 10/10.
JM
Jason Mcfarlin
Aug 31, 2025
5.0
Dutch Brothers Coffee Creations are amazing I love them try yourself a picture perfect with whip and maybe even a little bit of caramel
RR
Reanna
Aug 28, 2025
5.0
Delicious coffee! Super friendly staff, clean facility.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of the Dutch Bros Coffee at 13001 E 116th St, Collinsville?
Dutch Bros Coffee at this location is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer any sugar-free flavors?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Yes, the broistas are always happy to customize any drink according to your preference.
Does Dutch Bros Coffee have a kids menu or kid-friendly drinks?
Yes, kids enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
What forms of payment are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for acceptance of personal checks.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not offer delivery directly. Delivery might be available through third-party services.
Is there a way to order ahead or get your drinks faster at Dutch Bros Coffee?
You can order ahead using the Dutch Bros app available on iOS and Android, allowing for quick pickups through curbside service.
Are there any nearby places I can visit before or after getting coffee at Dutch Bros?
Yes, nearby you can visit Medwise Urgent Care, Oklahoma Central Credit Union, Dollar Tree, and The Learning Experience preschool among others. These locations are convenient for errands or appointments in the area.
Can I grab a quick meal or snack near Dutch Bros Coffee at 13001 E 116th St?
Yes, several fast-food restaurants are nearby including Sonic Drive-In, Taco Bell, Subway, McDonald's, Domino's Pizza, and Asiana Express for a variety of quick dining options.
Where can I find automotive services near Dutch Bros Coffee?
Nearby automotive services include AutoZone for parts, Jiffy Lube for oil changes and repairs, Tommy's Express Car Wash for auto detailing, and O'Reilly Auto Parts for additional automotive needs.