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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cleveland, OK. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 209 W. Caddo for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and understaffing, leading to frustration.
Food Quality
Many reviews highlighted poor food quality, including cold, burnt, or incorrect orders.
Staff Performance
While some customers praised individual staff members for their friendliness and hard work, others noted rudeness and lack of professionalism.
Operational Problems
Numerous complaints were made about broken kiosks, equipment issues, and overall disorganization at the location.
CC
Chad Collins
6 days ago
5.0
Best chicken sandwich ever!
AH
Alyssa Harrison
Dec 13, 2025
1.0
I had a terrible experience there today I went there today and asked for a blast ice cream, and they claimed there machine was "broken" and they couldn't do any ice cream orders, and last time around 3 months ago they had said the same thing, you should definitely have had it fixed now and the employees were a really rude about it.
AS
Amya Savage
Nov 30, 2025
1.0
Worst experience I’ve had at sonic so far. When we arrived the workers were outside “shadow boxing”, playing rock paper scissors with their friends, and hanging out in their vehicles. One of the “shadow boxing” workers (who was obviously high), took extremely long to bring me my food and my half full RT 44 coke.
RR
Randog145
Nov 11, 2025
1.0
How hard is it to make chili cheese tots it's 3 thing and you just completely forgot my chili
AB
Alex Brink
Nov 6, 2025
1.0
Still waiting on my food at 6:40. Ordered at 6:03. They claimed to be crazy busy with half the lot full of customers. The issue seems to be understaffing. The food was good though.