Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported issues with food temperature, freshness, and preparation, including cold sandwiches and stale fries.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
JY
Jennifer Yarbrough
Dec 3, 2025
3.0
Got their two for five dollars sandwiches. It was really good. Service was quick.
JF
Jacob Hill (ForensicFilesGaming)
Nov 26, 2025
1.0
A worker had told us the manager just changes the labels instead of changing the meat out, warning us to not eat anything or we would get sick, I won’t eat here until there is some change in how it is run
IA
Isabella Andaluz
Nov 23, 2025
5.0
Really good food there, and I got to see my dad's Gf. Yall should get a rost beef sandwich and get some mozzarella sticks and put it in side it!! Its sooooo gooood ( ☆∀☆)😋😋😋😋😋😋.
AC
Amanda Currier
Nov 16, 2025
1.0
I went through the drive-thru window just now and the attendant was rude, sighing at my order, cut me off when I tried to speak, and was absolutely the worst experience ever in my 50 years of existence! I will drive to Owasso before coming back to this store. Obviously, there is no desire to do customer service and an allergy to work…wretched! Find a people friendly person before all customers go elsewhere!!!
BH
B H
Nov 6, 2025
1.0
Hire more people for the lunch rush. Five people running ragged trying to take orders. 10 cars lined up in the drive-through. Four people lined up either waiting on food or trying to order at the counter inside. They weren’t even able to take orders inside because it was put on hold so they could serve the customers waiting in line in the drive-through.