Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for poor attitudes and unprofessional behavior.
Food Quality
Food quality is inconsistent; while some customers enjoyed hot and fresh meals, others reported cold food and missing items.
Cleanliness
The restaurant's cleanliness is a concern, with multiple reviews mentioning dirty conditions and outdated facilities.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for food preparation.
Stock Issues
Many reviews noted that the restaurant was often out of various menu items, leading to customer dissatisfaction.
HS
Hayley Stanley
Dec 22, 2025
1.0
They’ve been out of chicken for a week and ive had to cancel to DoorDash orders affecting my rating and pay. It’s bad business.
JD
Jacob Daniels
Dec 19, 2025
5.0
Jason was amazing at customer service nice and polite
LT
Logan Thompson
Dec 13, 2025
1.0
Out of all drinks but 3 types. No ketchup? Lol. Smoke detectors beeping? Yes, detectors with an s, multiple going off. Place is a joke. I wouldn't come back here.
SC
Sherrie Carter
Dec 10, 2025
5.0
Clean and friendly
RG
Roy Gray
Dec 5, 2025
1.0
I was going to stop by after work at 6 pm tonight but the girl that was working said I used my vape. I’m not saying I did or didn’t I really don’t remember but instead of politely asking not to do that here she acted like I was a criminal and kicked me out. If that’s the way this establishment deals with paying customers I can live with out it. I don’t know the woman’s name but she was the only woman working on the night of 12/5/25 at 6:05pm.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 720 W Choctaw Ave, Chickasha, OK 73018-2342, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Are there any special hours or closures for holidays?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, for the holiday.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru available for customer convenience.
Is this Dairy Queen location family-friendly?
Yes, it is family-friendly, with amenities like booster seats, high chairs, seating, and restrooms.
Can I order food online or use a mobile app for deals?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit the Chickasha Farmers Market for fresh produce or enjoy doughnuts and bakery items at Daylight Doughnuts nearby.
Are there any fitness or dance studios near Dairy Queen Grill & Chill?
Yes, Aprils Dance Studio is nearby if you are interested in dance classes or fitness activities.
What transportation or automotive-related services are near Dairy Queen Grill & Chill?
Nearby automotive services include Chickasha Truck Sales, Current Classics used car dealer, Elite Transmissions repair shop, and Enterprise Rent-A-Car for vehicle rentals.