Food Quality
Customers frequently reported issues with food temperature, freshness, and overall quality, including cold and poorly prepared items.
Service Issues
Many reviews highlighted slow service, incorrect orders, and poor management, leading to frustrating experiences for customers.
Staff Attitude
While some customers praised individual staff members for their friendliness, others noted rudeness and a lack of responsiveness from the team.
Inconsistency
The quality of food and service varied significantly, with some customers having positive experiences while others faced numerous problems.
Cleanliness
Several reviews mentioned concerns about the cleanliness of the facility and the condition of the food preparation area.