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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.8
(480 reviews)

Business Details

2311 W Kenosha St, Broken Arrow, OK
74012, United States
(918) 994-5411

About

Sandwich Restaurant

Location

Jimmy John's
2311 W Kenosha St, Broken Arrow, OK
74012, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.8
480 reviews
5 stars
241
4 stars
95
3 stars
41
2 stars
21
1 star
82
  • BB
    Brenden Booher
    5 days ago
    1.0
    I've been ordering from them for 1 year at my current address no problem , just ordered yesterday and had it delivered no problem , today I call and they say im out of there delivery range and im 3 miles away you lost a customer for life absolutely trash Jimmy John's do better.....
  • SS
    Sue Switzer
    Mar 31, 2026
    1.0
    Ordered 2 Gyros, one no tomato. Got home, neither one had tomato’s, no cucumbers and NO SAUCE. They said they were out of sauce and cucumbers when I took them back to the store. Why didn’t they tell me upon ordering. Poor service. Poor quality control. Who wants food that is missing ingredients.
  • KK
    Kimberly
    Mar 26, 2026
    1.0
    I hate to leave a negative review, but after multiple visits, it needs to be said. Our experiences with a waitress named Tracey (sp?) at Jimmy’s Eggs on 71st and Garnett have consistently been disappointing. Every single time she has waited on us, she comes across with a poor attitude and seems to have an issue with what we order—specifically a special omelette that, while no longer on the menu, has always been kindly accommodated by management in the past without any problems or extra charges. The regular manager has always been polite and willing to take care of us, which we truly appreciate. Unfortunately, Tracey makes ordering this same item uncomfortable every time, often questioning it and attempting to add different charges depending on the visit. Most recently, when dining with my mother, we ordered the exact same meal. She offered biscuits and gravy during ordering, then tried to charge us for them afterward. The same happened with bacon as a side—something she offered as part of “two sides”—yet we were later told it was a premium charge. Not only that, but the menu lists that upcharge as $1.90, and we were charged $3.99. The inconsistency and lack of transparency are frustrating, but even more so is the attitude that comes along with it. Dining out should feel welcoming, not like you’re being challenged or upcharged at every turn. For context, I am typically a very generous tipper—often 30% or more. On this visit, my mother still left 10%, which honestly felt more generous than the service warranted. Jimmy’s Eggs itself has always had good food and, in our experience, great management. But I would strongly recommend avoiding this particular server’s section if possible. Service can truly make or break a dining experience, and unfortunately, this has been a repeated issue.
  • CW
    Cam West
    Mar 25, 2026
    5.0
    I originally had a bad experience but the owner seems to care and I believe he will fix the issue moving forward. So I gotta change my rating. I appreciate the reply. Thank you 🙏
  • KB
    Kathleen Brown
    Mar 23, 2026
    1.0
    We walked in and they were very busy. People waiting, three or four people making sandwiches, drive thru full..so we understand they are busy..... BUT we didn't get a hello, we'll be right with you ..ANY sort of acknowledgment, and we waited almost 10 minutes, people came in behind us. So we just left ..very disappointed. Saturday afternoon.

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