Wendy's

3.4
233 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
500 W Stone Wood Dr, Broken Arrow, OK
74012, United States

Hours

Reviews

3.4
233 reviews
5 stars
97
4 stars
43
3 stars
16
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.

Food Quality

Several customers reported issues with food being cold, stale, or not prepared correctly, leading to disappointment.

Cleanliness

While some customers noted the location was clean, others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Many reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.

Wait Times

Customers consistently complained about long wait times in both the drive-thru and inside the restaurant.
  • TH
    T. Hamilton
    6 days ago
    1.0
    This is probably one of the worst Wendy's. I've ever went to tried to go here to get breakfast. All the lights were on outside. The signage said they open at 6:30. I sat there and waited, finally pulled around to the window. Only for them to inform me that now they open at 7 AM. DO NOT EAT HERE.
  • AW
    Albert Wiersch
    Dec 26, 2025
    5.0
    Unlike Braum's they actually had some employees working there so we were able to place an order and get some hot food and had a coupon so it was a good price.
  • NH
    Nicholas Harsen
    Dec 23, 2025
    5.0
    The food was fresh and well kept.
  • EN
    Elizabeth Andaverdi Nave
    Oct 23, 2025
    1.0
    They forgot our drinks in the drive thru. Tried to go around front and doors were locked before closing time. The short lady saw me and wouldn’t come to the door. She would only point to the drive through. Mind you this is 9:55pm and it says they close at midnight. The food was cold and stale. Terrible customer service. The short older lady was rude, when I was really nice about it. I just wanted my drinks that I paid for. I had gotten off my car in the rain. She knew they forgot my drinks and still made me go back through the drive thru instead of taking them to me. Had to wait behind 7 cars. Absolutely the worst service.
  • KM
    Kenn McCully
    Oct 12, 2025
    5.0
    Food was cooked well, staff were professional and friendly, and there was virtually no wait.

Frequently Asked Questions About Wendy's

Is 500 W Stone Wood Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for Wendy's at 500 W Stone Wood Dr, Broken Arrow, OK?

Wendy's is open daily from 6:30 AM to midnight, including the drive-thru.