Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
228 reviews
5 stars
95
4 stars
42
3 stars
15
2 stars
12
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service experiences.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction with the overall quality.
Order Accuracy
Multiple reviews mentioned issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
While some customers praised the cleanliness of the location, others noted issues such as dirty restrooms and unkempt dining areas.
Wait Times
Several customers complained about long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
- ENElizabeth Andaverdi NaveOct 23, 20251.0They forgot our drinks in the drive thru. Tried to go around front and doors were locked before closing time. The short lady saw me and wouldn’t come to the door. She would only point to the drive through. Mind you this is 9:55pm and it says they close at midnight. The food was cold and stale. Terrible customer service. The short older lady was rude, when I was really nice about it. I just wanted my drinks that I paid for. I had gotten off my car in the rain. She knew they forgot my drinks and still made me go back through the drive thru instead of taking them to me. Had to wait behind 7 cars. Absolutely the worst service.
- KMKenn McCullyOct 12, 20255.0Food was cooked well, staff were professional and friendly, and there was virtually no wait.
- KMKelsi MorrisonOct 11, 20251.0ordered a large fry i got not even a quarter of fries. sat there for 30 just to be disappointed.
- HSHannah SmithSep 16, 20251.0I spent 30 minutes in line tonight (Tuesday, September 16, at 5:45 PM) just to get a kids’ meal and chicken nuggets. I had asked for sauces with my order, but it still took about 20 minutes for the food to come out. After that, I was told to wait at the window even longer. After I got my food, the window was really shutting my face before I could say I needed ranch and honey mustard again. At the window were two employees a man with a beard and very unkempt nails, and a woman with black hair and a “bun”. The woman initially tried to charge me again for my order, even though the man had already run my card. Once that was sorted, she said she’d grab the sauces, but instead she immediately pulled out her phone and started scrolling right in front of me. I had to wave down the man again, who just waved back at me until I clarified I still needed help. I even asked if the woman was seriously just on her phone while I’d already been waiting nearly 30 minutes with a child in the car. For such a small order on a Tuesday evening, this experience felt incredibly neglectful and rude. Also the food was stale lol
- RRReesieBoBeesieSep 14, 20251.0Every time i come here the workers are incredibly rude. They constantly mess up orders and the food never tastes good
Frequently Asked Questions About Wendy's
Is 500 W Stone Wood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Broken Arrow, OK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Broken Arrow, OK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (918) 770-8755.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 500 W Stone Wood Wendy’s serve breakfast?
Yes, this Wendy’s location in Broken Arrow, OK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's at 500 W Stone Wood Dr, Broken Arrow, OK?
Wendy's is open daily from 6:30 AM to midnight, including the drive-thru.
Is the Wendy's at 500 W Stone Wood Dr still operating?
Yes, this Wendy's location is open and committed to serving high quality food every day.
Does this Wendy's offer breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee and sides.
What payment options are accepted at Wendy's 500 W Stone Wood Dr?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I place an order online or through a mobile app for this Wendy's?
Yes, you can order through the Wendy's mobile app or their website at order.wendys.com.
Does this Wendy's location have a drive-thru?
Yes, the location has a drive-thru open daily from 6:30 AM to midnight.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info are available on Wendy's menu website, mobile app, and in-restaurant posters.
What nearby attractions or services are close to this Wendy's?
Nearby you can visit Reserve 1902 bar and lounge for drinks, or stay overnight at La Quinta Inn & Suites Tulsa Broken Arrow hotel.
Are there other dining options near Wendy's at 500 W Stone Wood Dr?
Yes, nearby dining includes Ted's Café Escondido for Tex-Mex and Steak 'n Shake for American classic burgers and shakes.
Can Wendy's customers access nearby services like dental or eyewear clinics?
Yes, Divine Dental Works and RoseRock Eyecare are close by for dental and eyewear needs respectively.