Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
970 reviews
5 stars
398
4 stars
232
3 stars
161
2 stars
65
1 star
114
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, including dry burgers and old fries.
Customer Service
Mixed feedback on staff friendliness; some customers experienced rude service while others praised helpful staff.
Cleanliness
Restroom conditions were frequently criticized, with reports of bad smells and unsanitary conditions.
Pricing
Customers felt that prices were high for the quality and quantity of food received.
- PYPatricia YNov 16, 20251.0Terrible service in the drive thru tonight. Hopefully first night training on the job... Help me calm down and tell me if it's worth it to go back. 1) I was never greeted at the drive thru. I waited a few minutes (because theylookes busy), called out, amd immediately greeted. 2) I had to repeat my order, and it was completely wrong when I opened up all my items 3) I didn't receive a receipt (my oversight and ultimate ownership) , so I don't feel like I have any evidence to support any claim to return and rectify. 4) What I ordered: #1 combo, Single (with cheese) No onions Sub fries with Bacon & Cheese Potato and a side of sour cream Large Coke Zero, Easy Ice What I got: #1 combo, Single No Cheese, with onions Chive & Sour Cream Potatoe Large Coke Zero, extra ice Not my first issue with this location, but definitely the one issue that broke my trust in the product and service.
- SBStaci BoumaNov 11, 20251.0Went through the drive thru, waited a very long time for a junior bacon cheese and small fry. I got fresh fries and an old, dry burger! I’m so tired of getting shitty food from the Wendy’s on county line in BA.
- AJAvery JacksonNov 11, 20251.0Everytime I go here they always forget something out of my orders. I’m getting fed now by now. You guys need to start paying attention to that.
- SHstephanie harveyNov 8, 20251.0Just tried to order through the drive thru...no one ever answered. I went inside and was completely ignored by all staff members. We will not be back
- JJJetski JayNov 8, 20251.0Half the time my burger drowning in ketchup and mayo. Then the greedy corporation wants to charge for one single pack of scorching hot sauce. I’m not asking for a bag of sauces I’m asking for one single sauce with my meal. Greed and poor quality of service. Zero stars!
Frequently Asked Questions About Wendy's
Is Broken Arrow East Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Broken Arrow, OK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Broken Arrow, OK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (918) 398-9090.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Broken Arrow East Wendy’s serve breakfast?
Yes, this Wendy’s location in Broken Arrow, OK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Broken Arrow East?
The drive-thru at this Wendy's location is open from 6:30 AM to midnight every day of the week.
Is Wendy's Broken Arrow East open for dine-in and delivery?
Yes, this Wendy's location offers dine-in, delivery where available, and drive-thru services.
Does Wendy's Broken Arrow East serve breakfast?
Yes, breakfast is served and includes combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order food from Wendy's Broken Arrow East?
You can order online through our website or mobile app, or use the Wendy's app available in the Apple App Store.
What payment methods are accepted at Wendy's Broken Arrow East?
We accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant posters.
How can I provide feedback or contact Wendy's Broken Arrow East?
You can contact the Customer Care team via Live Chat on our Contact page, call 888-624-8140, or directly reach the location at (918) 398-9090.
What nearby places can help me find Wendy's in Broken Arrow?
Nearby places like QuikTrip gas station, Life.Church Broken Arrow, and El Gallo Loco 2 Mexican Restaurant can serve as landmarks when locating Wendy's at 1101 N. 23rd Street.
Are there dining options close to Wendy's Broken Arrow East?
Yes, you can find nearby dining options such as Pizza Hut, Sonic Drive-In, Domino's Pizza, and Tiger Bite Asian Restaurant near Wendy's location.
Can I visit other services in the area when I come to Wendy's Broken Arrow East?
Definitely! Nearby services include Clary Sage Salon & Spa for beauty treatments, Active Life Chiropractic for health care, and Western Union for money transfer services.