Tropical Smoothie Cafe

3.8
352 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
874 East Hillside Drive, Broken Arrow, OK
74012, United States

Hours

Reviews

3.8
352 reviews
5 stars
195
4 stars
52
3 stars
19
2 stars
23
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude staff and lack of attention to orders being common complaints.

Smoothie Quality

Several reviews mentioned issues with smoothies being watery or poorly blended, leading to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Staff Attitude

Customers expressed frustration with the unprofessional behavior of staff, including lack of greetings and negative attitudes.

Food Quality

While some customers enjoyed the food, there were multiple reports of cold or poorly prepared items.
  • SW
    Sarah Waterman
    Nov 11, 2025
    1.0
    Horrible costumer service.. I will make sure to not come here again unless they hire ALL NEW STAFF! There were no one in the cafe and maybe two people in the drive through.. they all ignored me, my daughter and my mother in law not even a smile or “Hi sorry I’m busy I’ll be with you in a minute” and then I went on my phone to wait and then the Gen Z child just stood there and said nothing when she was ready to take my order mind you there were 3 others that came in after waiting as we were in the front of the line and they could have said “I’m sorry for the wait”. Just awful! Train your employee to smile and say hi! Also the lady that passed me the smoothie said nothing and just looked at me. There were 3 of them and all good and rude. The Gen Z had the two nose piercing's, then there was a brunette dude then a lady in locks kind of. All 3 with awful people skills and no personality.
  • MM
    meryl mcwhirt-myers
    Nov 4, 2025
    5.0
    Drive thru is great. Banana boost is my favorite go to.
  • KK
    Kenneth
    Nov 3, 2025
    1.0
    The acia bowl here is a joke. First they made the bowls smaller now and now they just starting giving less acia. I though it was the workers since they always messing up at this store but now this the third bowl with less acia.
  • DG
    Daniel Gleason
    Oct 22, 2025
    5.0
    This place is superb!
  • SS
    Sam
    Oct 8, 2025
    1.0
    A fork would have been nice. Got back to work and couldn’t eat my food.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in service at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.