Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Broken Arrow Subway® Restaurant at 1003 N Elm Place brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Many reviews highlighted cleanliness issues, with dirty tables, floors, and unsanitary conditions in the food preparation area.
Food Quality
Customers frequently complained about the quality of food, including stale bread, incorrect ingredients, and overall dissatisfaction with their meals.
Staff Performance
Mixed feedback on staff performance; while some employees received praise for their service, many others were criticized for being inattentive or untrained.
TW
tarra wells
Feb 6, 2026
1.0
Ordered through the app about 6 sandwiches. It was on the weekend when everyone was snowed in. Went to pick it up from the store and Connor immediately and angrily stated that we would have to wait because he had a crazy order for like 20 sandwiches, it was our order for only 6. Asked about the combos because we weren't sure if it came with chips as well as a cookie and he said there was nothing he could do to help. Was weird and aggressive the entire time and kept complaining about our HUGE ORDER and then when he was supposed to give it to us he sealed it in a crazy amount of stickers even tho we were going to check our order. Figured it was weird and he was aggressive for no reason except us literally just being there, but whatever so we just left. When we got home we realized that literally every single sandwich was completely wrong, some had the meat missing out of it wrong toppings, ect. Tried to call the store for a refund but he picked up then immediately hung up, tried calling back but he disconnected the phone line. Mind you everyone in our group has worked fast food so we are very understanding of bad days but this goes far beyond that. This employee was hateful and bad at his job for literally no reason. Not a single person in the group was ever rude or impatient in any way.. absolutely would never go there again and will be reaching out to corporate at some point regarding this.
JJ
John
Jan 24, 2026
1.0
The employee working in the afternoon on January twenty fourth needs to get off his phone.
AA
Ahnyka
Dec 12, 2025
5.0
The restaurant was clean, very neat and will put together, The food looked very fresh. The bread was made perfectly. If I could give 10 stars I would.
AO
Alis Oviedo
Oct 15, 2025
1.0
Lowkey the worst subway I’ve went to, the lady literally coughed on the guy in front of me food. Literally all the tables were so dirty and the lady taking my friend’s order was rushing him.
KS
Kimberly Smart
Oct 2, 2025
1.0
I Wish I could give zero Stars. I have tried this location twice now and both have been terrible. The first time I got a teriyaki chicken and the bread was completely stale and drowned in sauce and brown lettuce. I thought id give it a second try a few weeks later. Order philly on a "wrap" which he put on a flatbread. When he was putting on my sauce I told him to stop and he just kept going. I asked twice for him to stop. The "wrap" was drowning in sauce. When I took a bite, the flatbread itself was hard as a rock old and broke in half when I tried to bend it.
They need to just shut this place down.
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