Subway

3.7
278 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Broken Arrow Subway® Restaurant at 1003 N Elm Place brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1003 N Elm Place, Broken Arrow, OK
74012, United States

Hours

Reviews

3.7
278 reviews
5 stars
138
4 stars
45
3 stars
20
2 stars
14
1 star
61

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, bathrooms, and food handling issues.

Service Quality

Customer service experiences varied widely, with some employees praised for their friendliness and efficiency, while others were criticized for rudeness and lack of attention.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly made sandwiches.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale bread and unappetizing ingredients.

Staffing Issues

Several reviews mentioned being under-staffed, leading to slow service and mistakes in order preparation.
  • AO
    Alis Oviedo
    Oct 15, 2025
    1.0
    Lowkey the worst subway I’ve went to, the lady literally coughed on the guy in front of me food. Literally all the tables were so dirty and the lady taking my friend’s order was rushing him.
  • KS
    Kimberly Smart
    Oct 2, 2025
    1.0
    I Wish I could give zero Stars. I have tried this location twice now and both have been terrible. The first time I got a teriyaki chicken and the bread was completely stale and drowned in sauce and brown lettuce. I thought id give it a second try a few weeks later. Order philly on a "wrap" which he put on a flatbread. When he was putting on my sauce I told him to stop and he just kept going. I asked twice for him to stop. The "wrap" was drowning in sauce. When I took a bite, the flatbread itself was hard as a rock old and broke in half when I tried to bend it. They need to just shut this place down.
  • JL
    jamie Lawrence
    Sep 20, 2025
    1.0
    Not a good experience at all. I think I’ll go back when grown adults make sandwiches there.
  • AH
    Amber Holguin
    Aug 11, 2025
    1.0
    One of the worst experiences I've had at a subway. The employee that built my sandwich didn't listen to what I wanted and tried to push other toppings and sauses on me. It appeared she had no idea what she was doing because she put my sandwich straight on the cutting surface and had to use multiple papers to wrap it up. When she wrapped it up she smashed it and put a bunch of sause I didn't ask for on it. It looks disgusting and I don't feel like I had a choice in my sandwich. Worst subway in Broken Arrow avoid at all costs.
  • SC
    samantha crowell
    Jul 29, 2025
    5.0
    I want to give a huge shoutout and heartfelt thank you to Keekee at Subway for going above and beyond! I came in with a last-minute request for over 40 sandwiches, and not only did she handle it with professionalism and grace, but she did it all with a positive attitude and a smile. Keekee was incredibly organized, efficient, and made sure every sandwich was fresh, well-prepared, and exactly how we needed them. She turned what could have been a stressful situation into a smooth and pleasant experience. It’s rare to see that level of dedication and care in customer service these days, and I truly appreciate her hard work. Thank you, Keekee—you’re a rockstar! Subway is lucky to have you, and I’ll definitely be back because of the service you provided!

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 1003 N Elm Place in the Boardwalk Shopping Center, Broken Arrow, OK 74012.

What are the operating hours of this Subway location?

Subway is open every day from 9:00 AM to 10:00 PM.