Subway

3.5
222 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Broken Arrow Subway® Restaurant at 1054 East Albany Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1054 East Albany Street, Broken Arrow, OK
74012, United States

Hours

Reviews

3.5
222 reviews
5 stars
98
4 stars
36
3 stars
17
2 stars
17
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rudeness and unprofessional behavior from staff.

Food Quality

Customers reported inconsistent food quality, with issues such as missing ingredients, poorly made sandwiches, and unsanitary conditions.

Order Accuracy

Many customers experienced problems with incorrect orders, including wrong sandwiches and missing items.

Staffing Issues

Several reviews mentioned inadequate staffing and slow service, particularly during busy hours.

Management Concerns

Feedback indicated a lack of effective management, with complaints about employee training and overall store organization.
  • MH
    Matt Hubbard
    Nov 4, 2025
    1.0
    Place used to be really good, but might have new ownership? They used to actually put meat on your sandwich, your bread didn’t used to be crumbly and the cheese has been left out, you can tell because it’s waxy. Won’t shock me if this subway actually closes because of how bad it’s become recently.
  • RL
    Ryan Lehnick
    Aug 14, 2025
    1.0
    Used Doordash to order some sandwiches. They have restricted special requests. With that being said it does specify to call which I did. They informed me that it is what it is and there is nothing that can be done. Go to another subway don't waste your money.
  • TA
    Tim “SplitShot” Adams
    Jul 18, 2025
    4.0
    To I go for the cookies
  • CB
    Candice Blatchford
    Jul 8, 2025
    1.0
    Came in tonight 20 mins till close and these young kids don't want to work. Had the nerve to really complain that we came in at this time to order sandwiches to go. Worker even asked me do I know what time it is? And cussed!!! And the girl working was just laughing they said y'all ruining our night. Really??? I left!!! Not getting my business now or ever!!! If your open till 10 why is it a problem I come in to get sandwiches to go??? Kids need to learn how to work!!! Not professional at all!!!
  • KD
    Kelli Davis
    Jun 30, 2025
    1.0
    Picked up order got home it was wrong and cold (ordered it toasted) open sandwich up barely any lettuce.. a total of 4 spinach leaves.. no onion.. no pickles.. 3 black olives.. drenched in ranch as it is soggy.. called store was given attitude.. told it was too bad when when i said I wanted it remade.. asked for a refund said no.. said I was going to write a horrible review manager said he didn't care it won't effect his paycheck. Iorder here thr other day and it was very good and correct.. stay away from this horrible store.. especially management.. he needs to be fired!

Frequently Asked Questions About Subway

What types of meals does Subway Broken Arrow serve?

Subway Broken Arrow serves breakfast, lunch, and dinner meals.

What are the operating hours for Subway Broken Arrow?

Subway Broken Arrow is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sundays.