Subway

3.5
224 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Broken Arrow Subway® Restaurant at 1054 East Albany Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1054 East Albany Street, Broken Arrow, OK
74012, United States

Hours

Reviews

3.5
224 reviews
5 stars
98
4 stars
37
3 stars
17
2 stars
17
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with complaints about rude staff, long wait times, and disorganization during order preparation.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting issues such as incorrect orders, stale ingredients, and poorly made sandwiches.

Management Issues

Several reviews pointed to ineffective management, with calls for better training for staff and complaints about management's lack of responsiveness to customer concerns.

Inconsistency

Feedback indicated a significant decline in service and food quality over time, with some customers noting that their experiences have worsened compared to previous visits.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, suggesting that there are still capable employees at the location.
  • EB
    Er br
    Dec 31, 2025
    1.0
    Charged me a tip at the register without asking
  • NN
    newmatic
    Dec 18, 2025
    5.0
    Sandwich was good and everything seemed to be in order. All customers seemed satisfied when I went in.
  • MH
    Matt Hubbard
    Nov 4, 2025
    1.0
    Place used to be really good, but might have new ownership? They used to actually put meat on your sandwich, your bread didn’t used to be crumbly and the cheese has been left out, you can tell because it’s waxy. Won’t shock me if this subway actually closes because of how bad it’s become recently.
  • RL
    Ryan Lehnick
    Aug 14, 2025
    1.0
    Used Doordash to order some sandwiches. They have restricted special requests. With that being said it does specify to call which I did. They informed me that it is what it is and there is nothing that can be done. Go to another subway don't waste your money.
  • ST
    SamG ThatsMe
    Feb 5, 2019
    5.0
    They are an awesome subway.

Frequently Asked Questions About Subway

What types of meals does Subway Broken Arrow serve?

Subway Broken Arrow serves breakfast, lunch, and dinner meals.

What are the operating hours for Subway Broken Arrow?

Subway Broken Arrow is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sundays.