Subway

3.3
200 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Broken Arrow Subway® Restaurant at 3313 S Elm Place brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3313 S Elm Place, Broken Arrow, OK
74012, United States

Hours

Reviews

3.3
200 reviews
5 stars
79
4 stars
34
3 stars
17
2 stars
15
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.

Food Quality

Many customers enjoyed the freshness of the sandwiches, but there were numerous complaints about incorrect orders, stale bread, and unsanitary conditions.

Management Issues

Several reviews highlighted problems with management, including rudeness and poor handling of customer complaints, leading to a negative dining experience.

Coupon Policy

Customers expressed frustration over the location's refusal to accept coupons, which has deterred them from returning.

Cleanliness

There were multiple reports of unsanitary conditions, including dirty tables and food safety concerns, which negatively impacted customer perceptions.
  • PO
    Peyton Owens
    Oct 14, 2025
    5.0
    Kayla was the one who made my food and made it absolutely perfect, she was really cool to talk with aswell, I really appreciate the service she provided and think she did an outstanding job, I think they are lucky to have her working with them.
  • RR
    Ryan R
    Oct 11, 2025
    5.0
    Stopped by today to order 6 meals. In the past, the experience hasn’t been the best at this subway, however, the two ladies working today were top notch. Excellent customer service and warm and friendly! Fast service and great food. (10/11/25 around 2pm is when I went).
  • JH
    John Head
    Oct 7, 2025
    5.0
    Service was slow but they were really nice.
  • VK
    Vince Klock
    Sep 14, 2025
    1.0
    In the recent past... Didn't get drunk with my delivery order. And just last night they didn't make the sandwich the way I ordered it AND didn't include the chips. I called and the person I spoke to was rude as it gets. Somehow it was my fault?
  • LW
    Lynette Wilson
    Sep 5, 2025
    4.0
    The sandwiches were great. The bread was fresh out of the oven and the additional toppings were fresh. Additionally the young gentleman working the counter was kind and very patient. This restaurant is accepting coupons again . Thank goodness!

Frequently Asked Questions About Subway

What is the address of this Subway restaurant?

The Subway restaurant is located at 3313 S Elm Place, Broken Arrow, OK 74012.

What are the operating hours for this Subway location?

This Subway is open daily from 8:00 AM to 9:00 PM.