Sonic Drive-In

3.3
690 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Broken Arrow, OK. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3701 N Aspen Ave for the ultimate SONIC experience!

Location

Sonic Drive-In
3701 N Aspen Ave, Broken Arrow, OK
74012, United States

Hours

Reviews

3.3
690 reviews
5 stars
241
4 stars
120
3 stars
103
2 stars
52
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting over 30 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Numerous complaints about cold, poorly prepared, or unsatisfactory food items were noted.

Customer Service

Several customers experienced rude or dismissive behavior from staff, contributing to a negative overall experience.

Management Issues

Reviews indicated a lack of effective management and staffing, leading to operational inefficiencies and poor customer experiences.
  • DR
    david r
    2 days ago
    1.0
    Carhop assumes the change is her tip? Never gets the order right
  • MO
    michael odell
    6 days ago
    1.0
    If i could give zero stars I would. Came through the drive thru, only 2 cars in front of us. Was greeted with "hello?". We told her several times we could barely hear her. She gave us their normal greeting, so we gave them their order. After a long pause, all she got was the a drink. We gave our order 2 more times, then she gave us our total. The car in front of us appeared to be having issues as well. (That should have been a clue that we should have gone somewhere else) Got to the window and waited. We gave them our order again, just to make sure they heard everything. They give us a bag and 2 drinks. The burgers were not right and one drink was wrong. We explained that the burgers were missing the vegetables. Leo the manager stated that they did not come with vegetables. We stated our order again. He leaves, a few minutes later comes back and once again asks what our order was. We explained what we were wanting again, after the 6th time of giving our order, Methany chimes in from behind Leo and cops an attitude saying that she never took our order. (This is after we paid) Hands down worse service I have ever received from a fast food place. Will not be back. I also asked for a contact number for the owner or store manager to file a complaint. I was informed that they could not give out that information. When asked how to file a complaint, I was told to call the store some other time...
  • GG
    Geo
    Dec 31, 2025
    5.0
    pretzel with the icing. yummy
  • NB
    Nancy Bullias
    Dec 27, 2025
    5.0
    Great for fast food on the go
  • SD
    Stray Dogs
    Dec 16, 2025
    1.0
    This might as well be sonic’s dining location. I’ve never seen an operation so slow. I sit there so long one time I had to ask the cashier what I ordered because I forgot