Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,513 reviews
5 stars
588
4 stars
327
3 stars
260
2 stars
125
1 star
213
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.
Order Accuracy
Many customers experienced issues with missing or incorrect items in their orders.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or poorly prepared items.
Cleanliness
Some customers praised the cleanliness of the location, noting it as a positive aspect.
Speed of Service
While some reviews mentioned quick service, others reported long wait times and disorganization.
- THTony Houston5 days ago1.0I just went to this store and ordered a Large Mocha Frappe "add a shot of espresso" They didn't add my shot charged me for it. When I went inside the manager lady just laughed at me and called me a liar. Refused to fix there mess up which makes it THEFT!! So even instead of losing.80 I lost over $4.00 because to me it tastes like trash without the espresso!! Really #Mcdonald are you really so foul that now you have to resort to stealing money from your customers. McDonald's used to be good. Used to be! Now they're constantly shrinking they're products and Stealing from their customers! I will be glad when McDonald's becomes another Sears or Toy R Us!!!
- JRJesse RodriguezNov 17, 20255.0I come here every morning for breakfast. I order on the app so it's ready on the shelf when I get there and they always get my order correct. I am really not a morning person so I feel like I owe this particular breakfast crew a special thanks for helping to make my morning as a little better. Chuyito thanks you. You ladies are the best!
- JGJessica GrahamNov 8, 20254.0Got order wrong we specifically asked only mayo and cheese and they added ketchup even to receipt
- AHAlaska HoughOct 28, 20251.0Made a mobile ordering and the app changed it to this location instead of the 24 hour one. I panicked and drove there pulled in (yes under a minute before they closed but had already made the mobile order 10 minutes prior) and then they proceeded to not talk to me through the drive through until after they closed. I let them know I had already paid and didn’t mean to order from this location and didn’t know they were closing this soon. They said they didn’t have access to their system since they were now closed (even though I got there before) The drive thru lady was rude and snippy. I truly did not mean to order from this location but after this will never intentionally. I get that they want to go home but now I’m out the money for food and have no food even though I pulled in to the drive thru before they closed.
- ADAmun DOct 16, 20251.0Always missing items in the morning. How do you give somebody that’s ordered two strips of bacon just ONE bacon broken in half is insane.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 830 N Elm Pl, Broken Arrow?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Can I use the drive-through service at this McDonald's location?
Yes, the drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What payment options does McDonald's at Broken Arrow accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a way to order McDonald's food online for pickup or delivery?
Yes, you can order online through their website or use the McDonald's App available on both iOS and Android.
What services are offered at the McDonald's on 830 N Elm Pl?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are the general opening hours for dining inside this McDonald's?
The restaurant is open daily from 5:00 AM to 11:00 PM.
Are there nearby places where I can shop or entertain myself close to this McDonald's?
Yes, nearby places include Pottery World of Oklahoma for arts and crafts, Kenosha Breeze Family Dental if you need dental services, and Iguana Island Treats for ice cream.
If I'm visiting the area, where can I find other dining options near McDonald's at 830 N Elm Pl?
Nearby dining options include Ti Garden (Thai restaurant), Kofu Sushi (Japanese restaurant), Egg Roll Street (Chinese restaurant), Tacos el trompo (Mexican food truck), and Papa Johns Pizza.
Is there access to mobile phone services near this McDonald's?
Yes, Metro by T-Mobile, a mobile phone store, is located nearby where you can get mobile phone-related services.
How do nearby automotive services complement customer needs at McDonald's?
Nearby automotive shops like Hercules Tire Sales, Bethel Collision Center, and Shamrock Tire and Auto Repair can assist customers with vehicle needs while they dine or pick up food at McDonald's.