McDonald's

3.6
1527 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
830 N Elm Pl, Broken Arrow, OK
74012, United States

Hours

Reviews

3.6
1,527 reviews
5 stars
592
4 stars
330
3 stars
262
2 stars
128
1 star
215

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and confusion during order fulfillment.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Food Quality

Feedback on food quality was mixed, with some customers noting fresh and hot food, while others complained about cold or poorly prepared items.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.

Speed of Service

Service speed varied, with some customers experiencing quick service while others faced long wait times.
  • K0
    knghtrdr 03
    3 days ago
    2.0
    Screwed up order and put onions on my burger when I’m allergic to them so had to throw it away 15 bucks in the trash
  • AC
    Angie Castro
    6 days ago
    2.0
    Went today 01/06 for a good breakfast lady told me she was alone with an attitude at first she told me to go to the second window WHICH I couldn’t hear so I assumed at first the first window so I waited a lil bit til she waved at me then proceeded with the attitude I still had a smile on my face til I passed by the windows and seen 2-3 others employees….? Aren’t they helping you at least? Anyways bad experience, good food. :)
  • DN
    Darren Newman
    Dec 31, 2025
    5.0
    I go every morning for coffee and they know who I am and the way I like my coffee... great staff
  • MW
    Mark Wagner
    Dec 31, 2025
    3.0
    It's McDonald's what does someone supposed to say there prices for their little hamburgers has gone nuts
  • TR
    The Reviewer
    Dec 19, 2025
    1.0
    Yep, I was in a hurry and got the ever-popular “How can we mess up your order today?” special. Senior English-speaking person here, apparently fluent in a language no one at the counter has ever heard of. My order was simple: one black coffee and an egg mc muffin.easy right? Wrong. What I got was a masterclass in confusion. Somehow my black coffee turned into a science experiment, and my Egg McMuffin became a philosophical debate about whether eggs even exist. one black coffee with milk and two sugars (but not stirred, because apparently stirring makes it too sweet), and one Egg McMuffin — hold the egg, add an extra slice of cheese. For the love of ice… just speak and understand freaking English. Ice, ice baby.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 830 N Elm Pl, Broken Arrow?

Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.

Can I use the drive-through service at this McDonald's location?

Yes, the drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.