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McDonald's

3.5
(1357 reviews)

Business Details

3800 S Elm Pl, Broken Arrow, OK
74012, United States
(918) 451-0303
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3800 S Elm Pl, Broken Arrow, OK
74012, United States

Hours

Reviews

3.5
1,357 reviews
5 stars
501
4 stars
292
3 stars
224
2 stars
108
1 star
232

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Wait Times

Customers frequently mentioned long wait times for their orders, both in the drive-thru and inside the restaurant.

Cleanliness

The cleanliness of the restaurant varied, with some customers noting it was well-kept while others reported unsanitary conditions.
  • CK
    Cassandra kamm
    3 days ago
    5.0
    Always fast in the morning ☺️
  • MI
    Mj Iles
    Feb 16, 2026
    1.0
    Worst food you could eat health wise
  • KP
    Kyle Praiswater
    Jan 18, 2026
    3.0
    The burger came out pretty good. I asked for mayonnaise and I got mayonnaise a lot of of it. They need to calm down when they’ve put that stuff on there. Had to scrape some off. It was hot though. I ordered a large fry and got basically a medium size in there it was not filled all the way and cold. same for my drink not filled all the way.
  • DW
    Desi Wright
    Dec 31, 2025
    2.0
    We waited for our order long after people who came after us got theirs. My husband went inside to check on it and they started making it… wrong. The guy gave us large fries instead of medium because of our wait. I would rather have had our food on time and correct.
  • SF
    Sterling Fallis
    Dec 22, 2025
    3.0
    McD’s is way too expensive for my poor self now but that’s inflation for you, I guess. Between the hours of 23:00-05:00 is when McDonalds would be best but this location, unfortunately, is not open 24/7, and I do not wish to drive to a Tulsa McD’s. Location is still significantly nicer and well-kept than others AND they have a soda machine in the lobby, unlike some other McD’s. You’ll always be better off going to a state highway truck-stop McDonalds if you want the food to be good instead of extremely mid in my experience, but not everyone wants to drive halfway to OKC for good food. Stay open 24/7 and start serving breakfast at 00:00 and I’ll convince all my friends to give this location 5-star reviews.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's in Broken Arrow, OK?

McDonald's in Broken Arrow, OK is open for dine-in from 5:00 AM to 11:00 PM every day.

When is the drive-thru open at McDonald's Broken Arrow location?

The drive-thru operates daily from 5:00 AM; it closes at midnight Sunday through Thursday and stays open until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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