Brand Certified
McDonald's
3.5(1251 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1250 E Albany St, Broken Arrow, OK
74012, United States
Certified by McDonald's • Feb 22, 2026
(918) 355-0378
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
1,251 reviews
5 stars
487
4 stars
221
3 stars
195
2 stars
90
1 star
258
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru and during peak hours.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or not meeting expectations.
Staff Behavior
Several reviews highlighted rude or unhelpful staff interactions, contributing to a negative customer experience.
Cleanliness
Some customers noted that the location was clean, while others reported unsanitary conditions.
- NJNathan JohnsonFeb 18, 20261.0Never had any problems with this McDonald's always good fast service but today I ordered 2 mc doubles a quarter pounder a basket of fries and a kids meal was told to go wait at 1 worker came out with food and with wrong order came out again and asked what our order was, still wasn't our order third time he asked what our order was again and we told him he left and a couple of minutes came back and brought out our incomplete order. Still needed the kids meal at that point we had been waiting for 28 minutes and decided on getting a refund.
- DMDennis MyersJan 18, 20262.0Waited 30 min in overflow drive through and they lost the order
- OOoftzznJan 15, 20262.0every time i’ve gotten hot drinks at this location they’ve been awful. today i ordered hot chocolate and got hot milk. it was white, absolutely no chocolate. same thing for a chocolate milkshake i’ve gotten before. no chocolate and tasted like chemicals. so bad i had to throw it out.
- SDSukey DeereJan 9, 20262.0This place never surprises me... Ask for extra salt on my fries..... They put 4 packs of salt on top of my fries. 🤦🏻♀️ Good One Guys. 🙄👍🏽 Thanks! Out did yourself there lol
- EHEd HulseJan 7, 20261.0Once again my order was missing an item. Kinda tired of paying for stuff they don't give you .
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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