Dunkin'

3.5
1266 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Broken Arrow, OK for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1101 N Aspen Ave, Broken Arrow, OK
74012, United States

Hours

Reviews

3.5
1,266 reviews
5 stars
533
4 stars
220
3 stars
121
2 stars
114
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Product Availability

Many reviews highlighted that the store is often out of popular items, particularly donuts, leading to customer frustration.

Food Quality

Several customers expressed dissatisfaction with the quality of food and drinks, citing issues like cold or poorly made items.

Staff Attitude

While some staff were praised for their friendliness, many reviews noted a lack of professionalism and poor customer interaction.

Management Issues

Numerous comments pointed to poor management practices, including understaffing and inadequate training, contributing to overall negative experiences.
  • KC
    k c
    Nov 16, 2025
    1.0
    I wish I read the reviews before coming here. We were the only ones in store with minimum 4 workers and still waited over 15 minutes for 2 coffees. Staff was too busy talking to their friends in the drive thru. Do not recommend
  • TD
    Tyler Day
    Nov 11, 2025
    5.0
    I love this Dunkin’! They get so busy in the mornings but they still have smiles on their faces and serve high-quality food and beverages. I do not mind waiting a little longer to get the quality of products I’m paying for! Very reasonably priced, some of the best coffee in town, and lots of menu items to choose from. You guys are doing great! Thank you!
  • BB
    Bagel
    Nov 3, 2025
    5.0
    Always come after my night shift or before my class and I always got the sweetest people working there!! Great service, drink and food!!!
  • KR
    Keith Ramay
    Nov 2, 2025
    4.0
    Good but service could have been better. Selection is limited in the afternoon
  • SB
    Samantha Breedlove
    Nov 2, 2025
    4.0
    Everyone’s really nice here but please stock more everything bagels! I’ve been many times not too late in the morning and they are always out of them

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Broken Arrow, OK?

Dunkin' in Broken Arrow, OK, is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location offers a drive-thru service for your convenience.