Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Broken Arrow, OK for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
1,270 reviews
5 stars
534
4 stars
220
3 stars
121
2 stars
114
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Product Availability
Many reviews highlighted frequent shortages of popular items, particularly donuts and specific menu options.
Quality Concerns
Customers expressed dissatisfaction with the quality of food and drinks, citing issues like stale donuts and poorly made beverages.
Staff Friendliness
While some customers praised the friendliness of certain staff members, others noted a lack of professionalism and rudeness from employees.
Management Problems
Several reviews pointed to poor management practices, including understaffing and inadequate training, leading to a negative customer experience.
- CKChris KelleyJan 6, 20261.0This Duncan was in broken arrow and it was a complete failure. The employee didn't know what he was talking about with the style donuts that we were wanting. He lied and said some donuts did not come with other items where they did and were supposed to and Cleveland public whipped cream on the donuts thinking it would pacify us. I don't like being lied to and I did not like their service. He was not enthusiastic or interactive. It was almost as if he was too tired to come to work.
- LMLeslly MoralesJan 3, 20261.0Terrible serviced waited 20 min at the drive thru & went inside for them to ALL be talking at the cashier with a long line waiting outside.
- CCCandaceDec 30, 20255.0I’ve never had a bad experience! I just left from there with just a simple iced coffee and it was just what I needed.
- LCLacy CowanDec 18, 20251.0Door dashed donuts and coffee. Only got the coffee. The store seals the bags so the dasher can’t confirm the contents. Very frustrating! They also do not answer the phone at this location. I do not recommend spending any money or time with this location. Ridiculous!
- KCk cNov 16, 20251.0I wish I read the reviews before coming here. We were the only ones in store with minimum 4 workers and still waited over 15 minutes for 2 coffees. Staff was too busy talking to their friends in the drive thru. Do not recommend
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Broken Arrow, OK?
Dunkin' in Broken Arrow, OK, is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location offers a drive-thru service for your convenience.
Can I order ahead using a mobile app at Dunkin' Broken Arrow?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' location serves breakfast, lunch, and brunch.
What are some of the specialties at Dunkin' Broken Arrow?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I get delivery or curbside pickup from this Dunkin' store?
This location offers delivery service and curbside pickup is available.
What new holiday menu items does Dunkin' offer this season?
New holiday items include the Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Which nearby coffee shops can I visit around Dunkin' Broken Arrow?
Near Dunkin', you can also find other Dunkin' locations and a Starbucks coffee shop, offering additional coffee and snack options.
Are there any nearby dining options near Dunkin' Broken Arrow?
Yes, nearby dining options include Toyosu Buffet (a sushi and Chinese restaurant), Ba Juicy Seafood And Bar, Sonic Drive-In, and Jameson's Pub for various cuisine choices.
What other nearby services might be helpful when visiting Dunkin' in Broken Arrow?
Nearby services include MedWise Urgent Care for healthcare needs, MidFirst Bank and Arvest Bank for financial services, and UPS Access Point for courier and shipping needs.