Chipotle Broken Arrow South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including long wait times, unhelpful staff, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale ingredients, small portions, and items being out of stock.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.
Staff Attitude
Customers frequently mentioned unmotivated and unfriendly staff, which negatively impacted their overall experience.
KF
Kaylee Farnsworth
2 days ago
1.0
The food is good most of the time, but the portions are sporadic on whether you’ll get enough rice or meat. Speaking of which, every time my family has gone there, by the time we get we get to the front of the line, they’re out of chicken, or rice. I’ve even had a time where they were out of lettuce, which is crazy. I hope they get a bit better with how they manage keeping track of ingredient levels as well as giving their customers a well portioned bowl.
GG
Green Gorilla
5 days ago
2.0
The line wasn't stock very well, and it wasn't presentable to serve customers. They litterly digging and scraping a pan instead of restocking the line. Hopefully the General Manager actually cares enough to address it.
LS
Leigha Sly
Jan 4, 2026
3.0
The counter and floors were messy and had food on them. They looked as if they hadn’t been cleaned.
They tried scooping lettuce that was on the counter (not from our order) into our bowls.
And they didn’t change gloves at all.
DD
dillian
Dec 19, 2025
1.0
30 minute wait to not even receive my food and employees don’t even ask for the name on a mobile when you’re standing directly in front of them. Never seen a place in more dire need of a proper manager or team lead. Not the first time i’ve had problems at this store or other chipotles either.
AM
Armando M
Dec 11, 2025
3.0
Almost every time I’ve ordered online and order Guacamole I never get it. This time was not different and the burrito I ordered didn’t taste right and there was corn added to it for some reason, this is a newer location and clearly needs more training.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Broken Arrow South offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.
What are the operating hours for Chipotle Mexican Grill at 5405 S Aspen Ave?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill in Broken Arrow South located?
It is located at 5405 S Aspen Ave, Tulsa, Broken Arrow, OK, 74011, United States.
How can I order food online from Chipotle Mexican Grill Broken Arrow South?
You can order online via Chipotle's website at https://order.chipotle.com/ or use the Chipotle app available on Apple App Store.
Does Chipotle offer any rewards or exclusive offers for customers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the contact information for Chipotle Mexican Grill in Broken Arrow South?
You can reach them by phone at +1 539-250-4518 or email at OK.4675.BrokenArrowS@chipotle.com.
Are there any other Chipotle Mexican Grill locations nearby?
Yes, there are other Chipotle Mexican Grill locations nearby including fast food and Mexican restaurants in the area.
What nearby convenience stores and gas stations can customers visit when they come to Chipotle?
Nearby options include Kum & Go and Maverik Adventure's First Stop, both offering fueling and convenience shopping close to Chipotle.
Are there religious organizations or churches close to Chipotle Mexican Grill Broken Arrow South?
Yes, nearby religious places include Aspen Creek Church, Core Church, AC Kids, and Rehoboth Ethiopian Evangelical Church Tulsa.
What other food options are available near Chipotle Mexican Grill on S Aspen Ave?
Nearby dining options include Chick-fil-A, Whataburger, Panda Express, and Taco Bell, offering a variety of fast food cuisines close to Chipotle.