Chipotle Broken Arrow South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food freshness, including old or dry ingredients and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including lack of communication, inattentive staff, and long wait times.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and floors.
Inconsistent Experience
Feedback indicated a lack of consistency in food preparation and order accuracy, leading to repeated customer dissatisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
EW
Elizabeth Watters
Nov 4, 2025
1.0
Come on now chipotle drive-through do better. I really didn’t believe all of the accusations that when you go through the drive-through you get skimmed on your bowl, but this is proof that you do.
TL
Toby Lewis
Oct 28, 2025
2.0
I should have read the reviews before stopping here. Truly the worst Chipotle I have been to and it’s a somewhat new location! How’s that even possible. I think it’s time to quit Chipotle for good.
XX
XxEnder_BlitzxX
Oct 26, 2025
5.0
Food and customer service was great. The CUSTOMERS before us were horrible. Very rude to the workers and held up the line for at least 15 minutes. That part of the experience was awful but everything else was great. I felt very bad for the employees.
SR
Sarah Reuer
Oct 23, 2025
1.0
Does chipotle suck now? They were supposed to be open for two more hours, but all the protein trays were empty and crusty. I had to be like “do you have any more of this in the back?” Multiple times. Open for two more hours and just decided at some point to not make more veggies? Ok. Ended up just leaving after ordering my kids’ meals. Also watched them put new rice on top of old rice and lost my appetite. Queso was cold. Lastly, the chips they gave my kids were truly terrible. Chips should not bend. Would not have been so bad if the employees (four of them) would’ve just communicated about what was available. They simply did not care.
KW
Kayla Welch
Oct 19, 2025
3.0
I’m putting three stars because the food was okay.
Very poor customer service and lack of communication. There’s a reason there’s three stars. They lacked emotion and the whole feeling was very unwelcoming .
When it opened, it was a lot better than it is now. The place was pretty filthy . I couldn’t find a clean table . Hopefully they get some new hires to change the place up !
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Broken Arrow South offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.
What are the operating hours for Chipotle Mexican Grill at 5405 S Aspen Ave?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill in Broken Arrow South located?
It is located at 5405 S Aspen Ave, Tulsa, Broken Arrow, OK, 74011, United States.
How can I order food online from Chipotle Mexican Grill Broken Arrow South?
You can order online via Chipotle's website at https://order.chipotle.com/ or use the Chipotle app available on Apple App Store.
Does Chipotle offer any rewards or exclusive offers for customers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the contact information for Chipotle Mexican Grill in Broken Arrow South?
You can reach them by phone at +1 539-250-4518 or email at OK.4675.BrokenArrowS@chipotle.com.
Are there any other Chipotle Mexican Grill locations nearby?
Yes, there are other Chipotle Mexican Grill locations nearby including fast food and Mexican restaurants in the area.
What nearby convenience stores and gas stations can customers visit when they come to Chipotle?
Nearby options include Kum & Go and Maverik Adventure's First Stop, both offering fueling and convenience shopping close to Chipotle.
Are there religious organizations or churches close to Chipotle Mexican Grill Broken Arrow South?
Yes, nearby religious places include Aspen Creek Church, Core Church, AC Kids, and Rehoboth Ethiopian Evangelical Church Tulsa.
What other food options are available near Chipotle Mexican Grill on S Aspen Ave?
Nearby dining options include Chick-fil-A, Whataburger, Panda Express, and Taco Bell, offering a variety of fast food cuisines close to Chipotle.