Business Details
About
Mexican Restaurant
Chipotle Broken Arrow is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.6
370 reviews
5 stars
179
4 stars
48
3 stars
31
2 stars
29
1 star
83
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, poorly prepared, or lacking in flavor and freshness.
Portion Sizes
Many reviews mentioned dissatisfaction with portion sizes, often describing them as small or inadequate, especially for the price paid.
Customer Service
Service quality varied significantly; while some customers praised friendly staff, others reported rude service and poor management.
Cleanliness
Numerous reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Order Accuracy
A recurring theme was the frequent mistakes in orders, particularly with online and pickup orders, leading to customer frustration.
- AWArlene WilliamsOct 31, 20253.0We ate at this Chipotle on Oct 30, at about 3:30 pm. I ordered a bowl with chicken. My son ordered a carne asada bowl. Both had the add ons. While the food was tasty it was cold, probably room temperature. The condiments and utensil area was not as clean as it could have been and neither was the tray discard area.
- LHLeigh HollomanOct 15, 20252.0Tried to order food online through door dash. Needed to add special notes to the order but it said it was unavailable and to contact the store to get the special notes added. Submitted the order through door dash and then tried calling the store to get the added notes on there. Couldn’t get through to the store at all; their phone system is crap. I was very frustrated and not happy that I couldn’t get this taken care of. Very disappointed with Chipotle!
- CBCrystal BaxterOct 10, 20252.0When I ordered food from DoorDash it seems like they give you a very little amount compared to when you go inside and order this has happened to me more than once
- JBJohn BorchertSep 15, 20255.0Good portions, great taste and great vibe in the store.
- MRMadison RoseSep 3, 20251.0Did a pickup order today and took two bites to find a piece of rubber in my bowl 😔
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Broken Arrow serve?
Chipotle Broken Arrow offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Broken Arrow?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Broken Arrow?
It is located at 750 E Kenosha St, Broken Arrow, OK 74012, USA.
Can I order food online from Chipotle Broken Arrow?
Yes, you can order online through their website at https://order.chipotle.com/ or via their mobile app available on the Apple App Store.
Does Chipotle Broken Arrow offer a rewards program?
Yes, by signing up for Chipotle Rewards, customers can earn free food and access exclusive offers.
Is the Chipotle Broken Arrow location LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers.
What nearby dining options can I explore before or after visiting Chipotle?
Nearby restaurants include First Watch for breakfast and brunch, Cotton Patch Cafe for Southern cuisine, Dutch Bros Coffee for drinks, and Waldo's Chicken and Beer for casual dining and drinks.
What automotive services are available near Chipotle Broken Arrow?
Nearby automotive services include Take 5 Oil Change, Bill Knight Collision (auto body shop), Dunamis Auto Services, Torres Auto Detail, Clarity Auto Glass Tulsa Oklahoma, and Bubble Up and Quick N Clean Car Washes.
Which nearby health and wellness facilities are close to Chipotle Broken Arrow?
Nearby health and wellness options include Cedar Creek Dental Care, Redbud Physical Therapy, and The Joint Chiropractic for chiropractic and massage services.
Are there nearby recreational or shopping options near Chipotle Broken Arrow?
Yes, visitors can check out The Ridge at Rose District for a local landmark, Agape Church Gymnasium for sports and recreation, and J. Spencer boutique for women's clothing and jewelry shopping.