Buffalo Wild Wings

4.0
1950 reviews
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Business Details

1151 North 20th Street, Broken Arrow, OK
74012, United States
(918) 286-3555
https://www.buffalowildwings.com/locations/us/ok/broken-arrow/1151-north-20th-street/sports-bar-517/
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1151 North 20th Street, Broken Arrow, OK
74012, United States

Hours

Reviews

4.0
1,950 reviews
5 stars
940
4 stars
463
3 stars
252
2 stars
106
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising attentive staff while others reported long wait times and unhelpful management.

Food Quality

Food quality varied significantly; while some customers enjoyed the wings and other dishes, many complained about cold, overcooked, or poorly prepared items.

Management Issues

Several reviews highlighted issues with management, particularly regarding customer service and handling complaints, leading to negative dining experiences.

Atmosphere

The atmosphere was generally described as lively and enjoyable, especially during sports events, but some found it too loud or distracting.

Takeout Experience

Takeout orders frequently faced delays and inaccuracies, with many customers expressing frustration over long wait times and missing items.
  • ER
    Edy Rod
    Nov 15, 2025
    5.0
    Excellent wings , food came out in a timely manner. Not like the one in long beach.
  • AM
    Antonio Mata
    Nov 14, 2025
    3.0
    I’ve always had a good experience dining in, but tonight was a horrible. I asked for ranch. She gave me blue cheese. She only gave me two celery sticks. I asked for a Dr Pepper and I never got it.
  • ES
    Erica Summerfield
    Nov 10, 2025
    5.0
    The staff here is friendly, however, they could improve on their efficiency I waited around 15 to 20 minutes, just to get my drinks.
  • SS
    Samuel Saleb
    Oct 31, 2025
    1.0
    MANAGER IS BEYOND RUDE! On 10/29/25 at 8:30pm I visited Buffalo Wild Wings with my wife and daughter, and we had a thoroughly disappointing experience. My wife, who just recently got to the United States from Egypt, doesn’t speak English and isn’t familiar with local restaurant policies,sat at a table upon arrival. Instead of being understanding, the manager was incredibly rude and unhelpful. When I tried to address the issue with the manager he proceeded to tell me if we didnt like how we felt we could leave and we did just that I refuse to give any business ran by someone like that any of my money. I was met with even more disrespect. This kind of treatment is unacceptable, and it’s disheartening to see such poor customer service. I hope Buffalo Wild Wings can improve and treat their customers with the respect they deserve.
  • AP
    Austin Polun
    Oct 30, 2025
    5.0
    I had a large takeout order and the manager in charge did a fantastic job organizing everything. Also walked my food to my car. Excellent service.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Broken Arrow specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open from 11:00 AM to 1:00 AM the next day on weekdays (Monday to Friday).