Arby's

3.8
553 reviews
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Business Details

2540 E Kenosha St, Broken Arrow, OK
74014, United States
(918) 355-5762
http://www.arbys.com/locations/us/ok/broken-arrow/2540-e-kenosha-st/store-797
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2540 E Kenosha St, Broken Arrow, OK
74014, United States

Hours

Reviews

3.8
553 reviews
5 stars
235
4 stars
139
3 stars
79
2 stars
32
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted rudeness and slow service.

Food Quality

Feedback on food quality was inconsistent; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and with food handling practices.

Management Issues

Multiple customers expressed concerns about poor management and staff training, leading to negative experiences.

Value for Money

Some customers felt that prices were high for the quality of food received, while others found good deals.
  • AH
    Angela Henson
    Dec 20, 2025
    1.0
    I ordered a roast beef & cheddar sandwich. Im allergic to onions, so I requested a plain bun. I also verbalize that I needed 5 packet's of Arby's sauce. When I arrived home, I found that they gave me an onion bun, no cheese at all, and NO Arby's sauce. I gave the sandwich to my precious little dog. At least someone enjoyed it!! So yall check next time!! 1 star today.
  • EH
    Elizabeth Holley
    Oct 12, 2025
    5.0
    Hit the spot on an empty stomach.
  • BR
    Barry Richards
    Aug 18, 2025
    5.0
    Their specials are good. Their food is always fresh. Love their Euros and their sandwiches
  • JH
    Juan Hunnid
    Jul 26, 2025
    5.0
    Tonight’s crew made my experience the best Arby’s experience I have ever had! The attitude & outgoing personalities that this crew tonight has shown is a inspiration! As a district manager for a large retail franchise I have seen it all and this crew has all the attributes that I train my managers to look for. What an amazing culture they have and the team work is clearly pristine. It’s very difficult to find one all star today but this shift has an entire crew! Thanks again Alex and his crew for setting the example and being leaders!
  • BM
    B.W. Martin
    Jul 22, 2025
    2.0
    Food was extremely cold. Both meat and bun. Only thing that was barely warm was the potato cakes and they were mushy on the inside. Drive thru worker was great. Food was terrible
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