Arby's

3.6
608 reviews
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Business Details

3325 S Elm Place, Broken Arrow, OK
74012, United States
(918) 449-0025
http://www.arbys.com/locations/us/ok/broken-arrow/3325-s-elm-place/store-6761
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3325 S Elm Place, Broken Arrow, OK
74012, United States

Hours

Reviews

3.6
608 reviews
5 stars
239
4 stars
149
3 stars
83
2 stars
40
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some staff being praised for their friendliness and professionalism, while others received complaints for rudeness and poor management.

Food Quality

Many customers reported issues with food quality, including cold meals, incorrect orders, and overall dissatisfaction with the taste and freshness of the food.

Cleanliness

The restaurant was generally noted as clean and well-managed, although some reviews mentioned unsatisfactory conditions during busy times.

Order Accuracy

Numerous customers expressed frustration over incorrect orders and the lack of attention to detail when fulfilling requests.
  • AL
    Ann Lisk
    5 days ago
    5.0
    Yum
  • MB
    Micki Burger
    Nov 30, 2025
    5.0
    Clean. Staff friendly, quick, and gave me plenty of Arby's sauce! Food hot and ready quick.
  • TB
    Toni Boyles
    Nov 24, 2025
    5.0
    Staff is great
  • AW
    Abby Winston
    Nov 4, 2025
    5.0
    The associate Jeffrey took my order in the drive thru and he was a breath of fresh air. It was so nice to order food without being rushed by an employee. Jeffrey had a great sense of humor and was very helpful. He deserves a huge raise. Thank you Jeffrey for being so genuine and kind. Thank you for not rushing me and making this experience a positive one.
  • MM
    Micky
    Oct 18, 2025
    2.0
    Only people inside and took 35 minutes to get 2 meals and the kid couldn't count back change
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