Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Staff Behavior
Several customers noted unprofessional or rude behavior from staff, impacting their overall experience.
Management Concerns
There were mentions of poor management practices, including understaffing and lack of training for employees.
Positive Experiences
Despite the negatives, some customers praised specific staff members and enjoyed certain menu items, indicating potential for improvement.