McDonald's

3.4
1919 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7010 NW 23rd St, Bethany, OK
73008, United States

Hours

Reviews

3.4
1,919 reviews
5 stars
647
4 stars
370
3 stars
361
2 stars
151
1 star
390

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Customer Experience

Several customers expressed dissatisfaction with the treatment they received from staff, particularly towards elderly patrons and during late hours.

Cleanliness

While some noted cleanliness in the dining area, there were serious concerns about hygiene, including reports of food contamination.

Play Area

The play area was appreciated by families, but incidents of poor maintenance and staff indifference were reported.
  • JC
    Johnny Charqueno
    3 days ago
    1.0
    I don't why I keep thinking going inside to eat with the kids is a good idea. They lost my order again this time, and acted like my app was messed up. CFA continues to be top of my kist bc of the way McD workers behave when wrong. Just accept your mistake, correct it, and move on.
  • LL
    Linda
    Nov 14, 2025
    3.0
    I've never had any issues here until last weekend. You guys might want to seriously consider getting a security guard here. I went through drive thru & there was a homeless man waiting near the drive thru. He tried to get into my car,while I was still in it.....I had to call the police
  • RS
    Randall Spriggs
    Nov 10, 2025
    4.0
    Drive through was busy, but still fairly quick.
  • AC
    Andria Chaney
    Oct 28, 2025
    2.0
    Slow, forgot we even had an order. Took forever to get 2 coffees and 2 sandwiches. Not that hard
  • MD
    Margaret Dillard
    Oct 15, 2025
    1.0
    My mom came to this Mc'Donalds to get a cup of coffee. She went to the counter to order as she has done for decades. The person at the counter told her to go back to the kiosk to put her order in. Mom, said "Can't you just put it in for me? I only want a black coffee." With a heavy sigh and an annoyed look the counter person did, finally get Mom a coffee. But Mom was so aggrivated she has vowed to never visit that particular Mc'Donalds restaurant ever again. I learned about this experience when I took her to get a cup of coffee at the Mc'Donalds restaurant at 89th and Penn. She was frustrated to have the experience repeated and said "Pretty soon you won't be able to get anything at the counter at any Mc'Donalds' any more! They just don't want to be bothered!" I don't really care for the kiosk method myself and have refused to get the app on my phone to order ahead "for MY convenience." Many societies honor their elders but I understand that has not been the way in this country. Perhaps you as a Corporate entity could show you longtime customers some respect by having a line just for elder's where they can interact with a real (friendly) person to purchase food from you. I believe that would garner a lot of gratitude and loyalty while still costing you little.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 7010 NW 23rd St, Bethany, OK?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, from 8:00 AM to 11:30 PM on Friday, and from 6:00 AM to 11:30 PM on Saturday.