Arby's

3.7
1034 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2700 12th Avenue Nw, Ardmore, OK
73401, United States

Hours

Reviews

3.7
1,034 reviews
5 stars
401
4 stars
270
3 stars
160
2 stars
69
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unacknowledged presence, and poor service, particularly in the drive-thru.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, cold food, and unsatisfactory portion sizes.

Cleanliness

Feedback indicated that cleanliness was a concern, with reports of dirty facilities and unkempt dining areas.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendliness and good service.
  • RW
    Rob Wells
    2 days ago
    1.0
    I don’t like writing bad reviews because it hurts the business but I spent almost $30 and this is what get……. This was supposed to be a sandwich, but as you can see its burnt, and all they did was throw everything into a box and gave it to me. It's unfortunate, I just moved here, but I'll never go back.
  • KL
    Kitty Lancaster
    3 days ago
    1.0
    Ordered on the app. Drove to the store. Not one car in the lot! And we still had to wait 10 minutes for our food. Ok, I can get over that. But then we get home and there was nothing to dip my French dip sandwich into!!! I didn't check the bag good enough. But then we start eating, yuck! The beef was sliced thicker than I have ever seen it cut and it tasted wrong! It was just gross! My husband threw up!!! Arby's roastbeef has never tasted like that! 🤢
  • TG
    Trishla Gandhi
    Jan 2, 2026
    5.0
    John is wonderful. The guy deserves a raise for sure. Awesome service. Piping hot food.
  • CL
    Chandra Light
    Dec 21, 2025
    2.0
    We ordered 3 French Dip Sandwiches and as we were leaving checked the bag to find 2 and a half sandwiches...so we went back in only to be told that they are using smaller buns which we then, even upon showing them a full sandwich next to the half, we're met with a very rude bad attitude and more arguing that it was a normal sandwich ...this is the first time I've ever gotten online and left a bad review and they consistently mess things up...but come on this takes the cake....I understand people make mistakes that's part of life. Just apologize and fix it no nig deal.. But to go out of your way to be rude and try and convince us the bun shrank is Ludacris!! And yes the manager was standing right there and never said a word...plus made us wait a long while to get a full French dip sandwich...what has happened to decent customer service and pride in your work...Do better Arbys just do better!!!
  • AM
    Anna Mello
    Dec 18, 2025
    5.0
    Delicious food good service